THE BELMONT AT TWIN CREEKS is a Medicare-certified nursing home located in ALLEN, TX. CMS overall rating: 5 out of 5 stars. Google rating: 3.8 out of 5 from 212 reviews. Accepts both Medicare and Medicaid.

THE BELMONT AT TWIN CREEKS

allen, TXMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

999 RAINTREE CIRCLE

ALLEN, TX

Collin County

Service Area

This nursing home is located in Collin County and serves residents in the TX area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

CANTEX CONTINUING CARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.52 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.22 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 47.1% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 47.8% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.8
212 reviews
Chantell Hotchkins

Chantell Hotchkins

10/10 the staff took amazing care of my father. entire facility is clean, every single staff member i encountered were pleasant and very helpful. i’m beyond blessed to have my father under their care. definitely would recommend. very blessed, my father is at home, thank you.❤️

Verified Google review
Cindy Foos

Cindy Foos

I want to Thank Everyone at Belmont for everything they did for my Grandmother who not only turned 106 years young but she just so happens to be their oldest resident.They went all out and gave her an enormous birthday not knowing that there are only 4 people in our family. Thank you very much we can never repay the kindness of your hearts for doing this. If you are looking for a place for your loved one I would send them to Belmont. My Grandmother wants to Thank everyone for everything you did for her

Verified Google review
George Ward

George Ward

Nice facility, I took a tour of it a week or so ago looking to possibly bring my father there. I wasn't sure at first after reading some of the reviews but I said let me go an take a look for myself. Not at all like any of the reviews, the few of the staff that I ran into was very informative and answered all of my questions that I could think of. The young lady that toured me I believe her name was Nicole, she was very soft spoken and so helpful. ALWAYS do your research.

Verified Google review
Tiffany Downing

Tiffany Downing

I’m thankful for the staff of Belmont. Since my 93 year old Mother moved to your facility, I’ve been warmly and professionally greeted daily by Nichole at the front desk. Hospitality and great customer service mean a lot to me and she should be commended for both. My Mother is not aware that I’m there visiting (due to advanced dementia), but I enjoy just sitting in her room. Thank you for making this time of transition a peaceful experience.

Verified Google review
Guadalupe Moncivais

Guadalupe Moncivais

Having my loved one at The Belmont was one of the most stressful experiences we’ve had in his health recovery journey. There was a lot of miscommunication, the place was somewhat misleading based off the photos and websites. This place truly need some TLC with the physical building, the staff, and just overall the patients. There were a few good people there that helped with caring, but for the most part, it lacked empathy and compassion. What truly makes a good place is the leadership, and I truly feel like there needs to more care for your staff and nurses, for them to reciprocate to the patients. This took me a while to reflect what I would say about this place, because the cons outweighed the small pros we’ve experienced. Trash would be left all over the floors, nurses or people telling him to stop pressing the call button, the call button not being answered for over 45 mins at some points, the stained sheets without changing, the lack of safety and so many other things - the bare minimum wasn’t even being met. Our doctors and external care team not involved with the facility were upset and disappointed. We’ve all collectively had issues with getting in contact with the facility when it was needed the most. Please look into the places you send your family and loved ones to, especially in person. I truly wish this place reforms for the sake of others currently there.

Verified Google review

Reviews from Google Places for THE BELMONT AT TWIN CREEKS. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.