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Cynthia Durrance

Victoria, Gardens of Allan provides exceptional, skilled nursing and rehab rehabilitation services in Allen Texas! Exact director, Johnny Roan leads a talented team of professionals truly care about their patients and outcomes. Will experience admission process with Ashley, the admissions director and a seamless discharge with Social Worker Sharon Payton. The dedicated team supports you from beginning to end.--Truly, the diamond of Allen , Texas

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rachel humphrey

Kosha and Victoria are the best can’s at Victoria gardens. Kosha definitely takes care of her patients she takes her time and makes sure that she cleans them very good and she is very kind and patient. Thank you Kosha and Victoria you both deserve a raise

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Michael Tafoya

The staff is very courteous and professional when they work with you but it seems like the team work is not there. There are times in the first shift, I will switch my call light on and I'll be waiting an hour plus for help. If I was to have fallen noone would have reacted right away and I could have been seriously injured. I did fall once and Rachel overnight CNA was there right away and did great. The CNA's I have had Victoria, Kosha, Shiwa, Rachel, and there is one more I forgot her name are awesome and are 5star, and are busy bees, they run around with a lot on their plate. The nurses, aside from Nurse Rose I feel only really pass out meds and change wound dressings, they don't jump in to help their CNA's when they are helping other patients with patient care to make the process run more smoothly. Nurse Rose always makes it a point for me to have what I need and is very consistent and stays on top of her work, and I applaud that. The weekend male nurse for 200 hall on the other hand kinda seems like he's irritated a lot when he has to work, and likes to push everything on the CNA, like one time he brought me meds and he didn't have water so I could take my meds so he pushed the call button and said "the Aide will be here" rudely and walked away. Also, I needed to be changed on my first weekend and he would not help to make sure I was dry. He was more concerned with trying to find a CNA to do it although hours had passed on multiple occasions. This place is not perfect and some of the staff definitely need to be better trained to work with people, as I would hope they would take care of us like they take care of their own family, but overall my experience has been good. Physical therapy staff, I have had Linda alot and she is awesome. She is very knowledgeable and I can see how she cares for me as well as the other patients. I'm bad with some other names but all the others are really great too, but Linda is mainly who I have worked with.

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Mark Shatka

☆ 🌿 Victoria Gardens of Allen – Staff Appreciation Review ☆ This review is dedicated to the exceptional staff at Victoria Gardens of Allen, whose service and kindness reflect a spirit guided by faith ✝️. ☆ Johnny Roan (Supervisor): My main man here—steady hands, faithful service, generous heart. “The generous soul will be made rich…” — Proverbs 11:25 (NKJV). ☆ Kosha (CNA Lead, “Mama Kosha”): Devoted, resilient, nurturing like family. Her love mirrors Galatians 5:22‑23 (NKJV). Truly a rock, just like Jesus is for my faith. ☆ Attiyah (Business Manager): Diligent and kind, even handling my Social Security address change. A blessing of patience and grace. ☆ Abraham: Dependable presence, serving with humility and respect ✊🫡. ☆ Kitchen Staff: Nourishing body and spirit daily, fulfilling Matthew 25:35 (NKJV). ☆ Laureen (“Loreen the Spanish Queen 👸🏽”): Hard‑working, tenderhearted, bringing warmth even on weekends. “Be kind to one another, tenderhearted, forgiving one another…” — Ephesians 4:32 (NKJV). ☆ Testimony Victoria Gardens of Allen is good despite imperfections… because only Jesus is perfect. The staff here show resilience, kindness, and faith‑driven service that makes this place feel like home. When I first arrived, everyone greeted me in my room… it was lovely, and ever since they’ve treated me with respect and kindness. “Beloved, let us love one another, for love is of God…” — 1 John 4:7 (NKJV). Amen 🙏 & amen 🙏. Thank you for reading my review … hope it helps.

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Mark Shatka

☆ ☆ ☆ ☆ Review for Victoria Gardens of Allen: ☆ Medication Aide: Bernadine Nwokeji ☆ In the 4 years I’ve lived in TX, I can truly 💯 say that Bernadine Nwokeji has been the best medicine I’ve had. As a Medication Aide at Victoria Gardens of Allen, she faithfully ensures that every resident … in a facility with over 600+ rooms … receives their medication on time. For me, as a Parkinson’s patient, timely medication is absolutely crucial. Bernadine has never failed me. She runs the weekdays with precision, and even on rare weekends when she is called in, everything feels blessed and orderly. I miss her presence when she’s not here, because when she is, things simply work. She is known as “the Blessed One,” and I call her simply Blessed. She has a routine so precise that she will track me down to make sure I get my pills. That kind of dedication is rare in facilities like this, and I’ve been in quite a few. Her resilience, hard work, and willingness to go above and beyond are nothing short of inspiring. Bernadine doesn’t just distribute medication … brings peace of mind, stability, and care to hundreds of people who depend on her. Watching her serve with such excellence reminds me of this scripture: ☆“And let us not grow weary while doing good, for in due season we shall reap if we do not lose heart.” – Galatians 6:9 (NKJV) ☆ Bernadine embodies this verse daily. She never grows weary in doing good, and because of her, we all reap the blessing of health, order, and timely care. ☆ Simply put, she is Blessed … and we are blessed to have her