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tasha christian

They took such wonderful care of my mother for the roughly 2 months she was there, such caring and compassionate people. Mom felt at ease there and she loved the caretakers and nurses as did I. The night she passed they set a bed up for me so that I could be there for her, they are just wonderful, they made sure I was OK while I was there with mom. I will never forget the love they showed my mother and myself.

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Justin Beck

If you want loving care and rehabilitation for your loved ones stay away from Heritage. My grandmother was moved here from the Hospital on a caseworker recommendation to undergo rehab after breaking her leg during a fall. The staff here doesn’t care about their patients. The entire hospital reeks of human waste. My grandmother was left to lay in her own waste multiple times. She was left without her doctor ordered prescriptions for 8 days, she was given a bath one time during her short stay here, and instead of listening to us and correcting the issues, my family was accused of not caring for her. The staff trash talks the patients and their families and completely ignores the Hippocratic Oath in their standard of care. After only a week in this facility, the staff called my grandmother an unruly patient and lied to the Hospital saying that she refused all physical therapy and shipped her back to the Emergency Room. My grandmother was taken back home yesterday where she collapsed early this morning and is currently back in the ER with a Urinary Tract Infection likely caused by this center and left undiagnosed. If you love your family, do not put them in this nightmare.

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Aly Cryer

My mother went there for 10 days, she was very weak and needed therapy. The staff was great and helped her get her strength back;they also were very caring and helpful. My mother was able to go home and do her day to day activities with ease because of the individual attention Heritage gave her. The administration is absolutely wonderful they give the residents hope for the future.

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Maria Baeza

This used to be a decent place but the level of care has decreased substantially since new management or ownership took over. My father was here and all was good for a while. But recently staff has been neglecting him, he is almost blind so needs more assistance. Has fallen and hit himself because no one would come to assist when he called. Seems like administration doesn't care if you complain. Why wouldn't you try to make things better for your staff and patients? Luckily my family was able to move him. He is much happier at the new place. I would NOT recommend this place right now for your loved one. So sad to see because it used to be a decent place.

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Jaclyn Webster

If you value the care and well being, of your loved one I would not recommend The Heritage. Most of the staff were not on top of patients needs. I spent so much money buying new clothing and socks because every time clothes were washed, they all seemed to get misplaced and no one had any answers. Many items went missing that I provided and there was never a reasonable explanation. Some of the nurses were kind - but the administration staff completely lacked and didn't seem to care about my concerns or dissatisfaction. So glad we were able to relocate.