WEST OAKS NURSING AND REHABILITATION CENTER is a Medicare-certified nursing home located in AUSTIN, TX. CMS overall rating: 2 out of 5 stars. Google rating: 4.5 out of 5 from 82 reviews. Accepts both Medicare and Medicaid.

WEST OAKS NURSING AND REHABILITATION CENTER

austin, TXMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Government - Hospital district

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

3200 W. SLAUGHTER LANE

AUSTIN, TX

Travis County

Service Area

This nursing home is located in Travis County and serves residents in the TX area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

THE ENSIGN GROUP

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.48 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.13 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 28.6% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 39.6% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.5
82 reviews
Monica Mayo

Monica Mayo

We moved my mother from a small town in West Texas. That was a challenge all by itself. (A 6 Hour drive). We were greeted with smiles and very professional help with open arms. They helped us so much in getting her situated. We were reassured just by seeing the professionalism, the care and genuine kindness extended to my mother. And to me and my sister. Since then, as her needs increase, the care for her is a testament to West Oaks Nursing and Rehabilitation Center! My sister and I feel so fortunate and blessed to have West Oaks for our mother. The therapist are all great and very personable and very capable. They genuinely CARE!! That is hard to find these days. I think anyone who has an elderly parent can probably speak for that. We highly recommend West Oaks Nursing and Rehabilitation Center!!

Verified Google review
Leann Collins

Leann Collins

The drive into West Oaks was a pleasant surprise, it is tucked into some oak trees. I Visited a friend there - the place was clean, did not smell at all, did not have a nursing home or rehab vibe. The person at the front desk was helpful and friendly. The staff were all so kind and upbeat. You could feel the positive energy of the environment and staff. I would recommend this facility.

Verified Google review
Louise Jennings

Louise Jennings

I love this nursing home. They offer the best care. All of the nurses and staff are friendly, and respectful. They have lots of fun activities for their patients. I go to visit everyone every couple of weeks.

Verified Google review
Enid Calo

Enid Calo

It takes a village to raise a child, but it also takes a village to care for our elders. No matter how much love one person is willing to give, it can be overwhelming. But when others step in and lend a hand, it brings relief to the loved ones. I'm eternally grateful for everyone who has helped me.

Verified Google review
Amarissa Marie

Amarissa Marie

⭐️⭐️⭐️⭐️⭐️ I am beyond thankful for the care my grandfather receives here at West Oak. The atmosphere here feels calm, welcoming, & truly focused on the well being of their residents. I especially want to recognize Jasmine and Zarah, who have been absolute angels. Both ladies always greet me with a warm smile & they go out of their way to ensure my grandpa is comfortable. The staff overall has been attentive, professional, and kind. It gives us so much peace knowing my grandfather is in good hands.

Verified Google review

Reviews from Google Places for WEST OAKS NURSING AND REHABILITATION CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.