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Shanita Sanders

The nurses are wonderful especially Mrs Monica and another nurse that would come in my room i forgot her name she was really nice as well. The only concerned is that I was only in rehabilitation for 9 days. Someone from the facility contacted Social security office like I was there 30 days. Now all my information is messed up. My check, food stamps and medicaid.

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Ashley Hudson

My mom was sent to Balch Springs Nursing Home for 2 weeks after a hospital stay for rehabilitation. They took very good care of her and she really enjoyed her stay. The staff was nice and professional.

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Reggie Hudson

My uncle has been a patient at balch springs nursing home for about 4 years now. He loved the residence the nurse. The staff never had any problems.

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Letia Barber

A close relative of mine was referred to Balch Nursing Home for rehabilitation. My relative entered this facility hoping to get the assistance that was needed so he could have some mobility. He entered the facility on Monday, October 13, 2025 and was neglected until October 16, 2025. The facility failed to feed him, ignored his calls to the nurses station, and did not bathe or assist him with personal hygiene. As a result, we moved him from the facility immediately. Despite multiple requests to nursing staff and administration, his condition was ignored, and he was left in soiled clothing. On October 14, 2025, my aunt visited him and found him dehydrated, with mucus on his face and neck. His clothes were dirty and he was very unkept. My aunt immediately asked for the Case Worker and the Director of Nursing. These incidents were reported and they wanted to know how to make the situation right. This should have never happened. If they are not equipped to handle multiple patients don’t accept them into the facility knowing the staff can’t handle the added work load. Doctors, and nurses take an oath stand by that oath. It’s already a difficult decision placing someone you love in a care facility. Only to learn that they are being neglected and not care for properly. We will be filing an ethical report with the state because this was unacceptable. Please don’t write back with the typical excuse because excuses are like lies. I only hope that they are never in the position to make a choice of leaving their loved ones in a facility to be neglected.

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Tina Watson

My father, 82, went there for rehab and it was FANTASTIC. It was clean, cleaner than the hospital he transferred from, the staff was the BEST, helpful and attentive. I also, loved having 24 hr access.