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Lanier Hankton

The staff was so caring and very helpful The front desk to the gym everyone was outstanding. If I needed anything the nurses or anyone that would pass through was very helping. I recommend any and everyone to try forum Parkway rehabilitation facility

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mary Pacheco

I attended a Thanksgiving lunch for families. The staff amazed me at their attentiveness! I saw residence struggling to reach their food and just as quickly, a cna or other staff member was helping them. The activity director LadyBug was full of energy and made a point to interact with the families. The residences seemed to smile and enjoy interacting with every staff member they encountered and gave me a very good feeling about the whole facility!

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Michael Cunningham

My time as a long term resident has been an easy transition so far. The staff here at the facility have made my life easier and more eventful. The activities director has even implemented me into having my own wheelchair workout class in the morning. The receptionist Ashlynn and Mitchell are exceptional and extremely kind. I would recommend Forum Parkway for your loved ones.

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Yvonne Thompson

The level of quality / dignity service has declined drastically in this location. We had My 93 year old mother stay here twice. Once for rehab and another for respite care for 7 days. I could not believe that the level of service had changed so drastically. One could say they were either short staffed or just stopped providing the same quality they use to. I saw plenty of staff just not the caring side this time around. On top of all that, we are still waiting on a refund that the administrator told me was is in the mail. That’s going on 3 months now. We had to get hospice involved as they had paid as well. This tells me nothing is urgent from the staff to the administration of this facility. Totally different experience from our first time. Very unprofessional and sad as our elderly deserve quality treatment with dignity.

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JaNiece K

My experience with Forum Parkway Health & Rehabilitation has been extremely disappointing and deeply concerning. This facility is supposed to provide care, comfort, and support for residents, but what I experienced was the exact opposite. The administrator, Dylan Gadberry, is very dismissive. It is clear that he does not truly care about the concerns of families or the well-being of the residents. Instead of addressing issues seriously, he brushes them off, leaving families feeling ignored and unsupported. The speech therapist, Katherine, is extremely rude and unprofessional. She made it clear she did not want to be held accountable for her behavior, including being overheard in the hallway discussing patient status — which is a serious HIPAA violation. For a facility entrusted with residents’ privacy, this type of conduct is completely unacceptable. In terms of actual medical care, my mother only saw a doctor 2 out of the 14 days she was in the center. She received physical therapy on just 7 of those 14 days — meaning she spent half her stay with no therapy at all. For a rehabilitation center, this lack of consistent medical oversight and therapy is inexcusable. Cleanliness is also a major issue. The very first room my mother was placed in had bugs, which should never happen in a healthcare facility. On top of that, both restrooms smelled strongly of urine, showing a lack of basic sanitation and proper upkeep. Staff response times are extremely slow, and the facility seems severely understaffed. When concerns are raised, they are met with minimal effort or superficial fixes rather than real solutions. Families trust facilities like this to provide safe, quality care for their loved ones — but Forum Parkway Health & Rehabilitation has repeatedly failed to meet even the most basic expectations. This center needs serious improvement in leadership, staff professionalism, medical oversight, cleanliness, and patient care. Until these issues are addressed, I cannot recommend Forum Parkway Health & Rehabilitation to anyone seeking a safe, supportive environment for their loved one.