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Cathy Burrell

I've noticed several staff members outside. Are they supposed to outside watching benbrook residents or residents at the treatment center? I noticed one person outside dressed in dark clothing. It made me very uncomfortable.🫤

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Andrea Dean

I’m not sure how this facility is rated three stars. It always smells like urine. It’s very dusty on the ceilings and walls; the patients beds are never made nor changed regularly; laundry mixes up their clothes and other patients are wearing someone else’s clothes, underwear, etc. Personal belongings have been removed and returned when questioned. My uncle’s tv fell off the wall about 2 mos ago and still not replaced. At a few visits, I have cleaned my uncle’s bathroom. This evening, the patients were served a salad, beans and a piece of cornbread with water tea. This is unacceptable. These patients are human and not prisoners, plus pay to live there. I understand when my Uncle tells us that he didn’t eat. They should be receiving balanced meals. Also, there clothing should be returned correctly.

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Erica Owens

Terrible. Only gave a one star because I couldn't give a negative 1000 star. These people do not even pick up the phone much less call back if a message is left.

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Anna Feasel

Can I give zero stars?! This facility needs shut down. It’s filthy. My loved one is filthy. Her roommate is naked and laying in her own excrement. It’s horrifying.

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Larran Roberts

I have the pleasure of going to Benbrook nursing and rehab everyday to see my hospice patients for Valor. I always get the most kind and sweetest greetings from everyone there! The staff overall is amazing and always very kind to work with! HUGE SHOUTOUT to the management team they’re amazing! Emily , Misty, Shane, and many more are always out and involved and helping! The nursing staff is amazing too! Rae, Kristian, and Betty to name a few go above and beyond for their patients! And of course I don’t want to forget the amazing CNAs they have as well! To name a few of them , Tiffany, Wednesday and many more that I could name that are wonderful as well!