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Cbris Wallace

We came to Big Springs to visit a relative. What a pleasant surprise! The place was clean and nice with friendly people. I had a few questions that I wanted to ask and was greeted by Christopher the Administrator. Wow! What a genuinely nice guy. Answered all my questions and gave us a tour of the facility. Everyone was helpful and friendly which I attributed to how nice and friendly Christopher was. Birds of a Feather…. Our relative finished his rehab and is doing better at home now. I would hope that ALL Nursing Facilities could follow Big Springs example. Totally changed what I thought I was headed into for a one time visit- we came back to visit several more times. Thumbs 👍 up Christopher! Sincere thanks, Chris Wallace.

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Gene Staulcup

My Aunt and Uncle became residents at Big Spring Center in early July. The care and attention they have been given has been excellent. The staff has kept me informed of their health and contentment in a timely manner. My uncle past away September 17th at the age of 94 after a short hospitalization. The care and compassion given to my aunt by the complete staff only serves to reinforce the fact I placed them at Big Spring Center was the correct decision..

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Michelle Shafer

The staff at Big Spring Center for Skilled Care are very kind and compassionate about their patients. I feel I have made the right choice in my dad's care by placing him here. The staff listens to all my concerns and answers all my questions. They are very helpful and are able to meet all of my dad's needs. The facility is spacious and very clean too.

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Mary Kohorst

Run!!!!! They are awful you’re love one will not be treated with compassion. Both my parents were there. We decided to put a camera in the room to make sure they were taken care of, my dad would go over 4 hours before he was changed we would have to call. They’re were days when he went 5 days without a shower. He suffered from dementia. He fell various times and the last one suffered a fractured hip. They picked him up and put him in recliner where he sat all day. And when they changed him dragged him to the bath room to change him. And back to the recliner. Until my sister got off work and saw that he was in pain, she informed them and did nothing until later that night. Then the xrays were ordered. The next day again back to the recliner and until the results came in. This was on Thursday, Friday he was on hospice and was given until the weekend. He passed on the following Friday. I frequently talked to the administrator as he was on my phone contacts, About my concerns not only for my parents but the other residents that didn’t have visitors do they sit in they’re soiled diapers the answer to that question yes they do. They’re turnover in employees there is here today gone tomorrow. They eat breakfast at 9 lunch could be anywhere from 1 to 2:30 dinner 6 or 7 my parents would be asleep by the time they got dinner. And the food not very nutritious beans every day. They do have one or two nurses that were good. If you decide to leave your loved one there get a camera or visit daily. Be involved and good luck!

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Cheri Murray

The entire staff all the way to the maintenance crew to house keeping are super. My father has had two stays there for rehab and I have to say there is no better care he could of had any where else. You see the administrator give a helping hand as well as giving out hugs to the residents who ask for one. Perfect place for your loved one.