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Yvonne Anderson

My nephew was at apex he was evicted on February 1 St of 2025 kept his ssi and stole his wheelchair won't answer my calls it's like a prison they waited till he went to the ER in Lubbock to evict him I now have called police got me an attorney and will be calling social security

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Sandra Pollard

This place is a disgrace to our elderly and anyone for that matter and should definitely be closed down, they're definitely good at brushing things under the rug and will leave your loved one for dead,I wouldn't recommend it to anyone not even an animal Please do your research and be attentive... They do not have the genuine love and care it takes for these people and it shows... it's all about money. If I could give it No ⭐ I definitely I would have.

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Sandra Martinez

My brother has been here two months and I’m extremely happy with the way he’s being taken care of. The staff have been helpful, professional and friendly. Raymond, Brittanay, Raquel, Forrest, Lee, Sandra, have all listen and communicated with me about my expectations and they do their very Best to accommodate my brother and myself with what my brother needs and I expect. My brother has gain weight and looks healthy. The nurses and aides have also been amazing in particular Sandra the nurse and Sandra and Angela the aides. I’ve read the bad reviews and I believe that this places has improved. I’m satisfied with the communication and how I can call whenever I want and speak with anyone about my brother’s care. I am at peace with my brother being here after the horrible experience at Whisperwood.

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Chad Swane

So my mother was a client here. I say was, because she passed away Monday morning. I wasn't even sure she was here, because when I called on Thanksgiving, a guy told me he wasn't sure my mom was even a patient there. And Christmas when I called, I was hung up on.... TWICE!!! I got screenshot of the calls and times. So Sunday my mother was brought into UMC complain of chest pains, almost immediately upon getting admitted, she went septic. According to paper work from hospital, and the Doctors statements, she had a very servere infection. An infection that was the result of either a giant bed sore on her back with smaller ones around it, or a servere U.T.I..... the autopsy will confirm which thing was the source of the infection in her blood. Either way, I feel this "death home" should of cought these illnesses earlier. I mean, it is supposed to be a NURSING home....not a, completely ignore and neglect you home. I'm sure they didn't care about my mom one bit, since they probably thought she didn't have any family, well guess what??? She does!!! And we are LIVID!!! Anyone that has any advice for me since I'm in Arkansas and not familiar with Texas law, please let me know. I already discovered so many terrible stories about this place .....if you love your family member, DO NOT SEND THEM HERE!!!

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MrRJMGREEN

I walked in completely unexpected. I first saw a young CNA named Donna working and offering assistance behind the counter. She knew who everybody was and where they were. She informed me that Diana was on her lunch break,. but Penny would be glad to help. penny made me feel right at home, was polite, and hard working. All of the LVNs looked busy and active. I saw a Hispanic man watching the clients in the front yard, the whole place was buzzing, busy, and well kept. All staff was polite. Cynthia, an LVN was very gracious and had excellent customer service skills.