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Miranda Chronister

Very welcoming and the atmosphere was nice. Kind and Compassionate people!

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Mixedbxby.aniyah

I Millie Lee send my review out by mistake it was not finish. I was texting about the Dietician in New Carlton. I do apologize if anybody got offended or their feeling's hurt. Now let me restart on my review of the Dietician. I only have postive thing to say about Cynthia and everyone who I may have spoken to over the phone or made contact with in person, or reading this review. The food menu is prepare way in advance. My brother is in on soft diet for the longest. He learning how to swallow, but it been hard for him and the family . We are a Hispanic family who knows what seasons food should taste like. But here the soft puree liquid doesn't taste that great so my brother will spit it out. He mean no harm remember he is start all over again. Now the on CNA'S on 1st shift that have been working at this facility the longest have their own way of trying to spruce it up so he will eat it. Hats off to those CNA'S that put in the extra effort. They also help train the new CNA'S trainees with new methods on how to care for our love ones. My family members are not always happy with this soft puree methods, because they want to bring in their ethnicity kind of food. It's doesn't work out for the family this way, because the rules are the rules. The CNA'S staff will correct you and the family swiftly, and tell you he can't have that "No"! The Dietician then has to figure another alternate methods, supplements, etcs, that he may like or not. It has not been easy, but she too has worked hard trying to figure out the best way to continue. Now when I was not sure about something I just call the specific department to get answers. Let your feelings be known to the staffs, the Director of Nursing who will work with you to reassure you that they have the client/patient, family members best interest 100%. Let me end with this Cynthia and Leah work great together and keep me informed. They are a access to New Carlton Rehabilitation Facility. New Carlton is one of the best facilities in our community. Do your homework before you put your love ones in a facility. This facility was not the closest one to my brother home address, but it was the best at the time that I placed him here. Every facility has good & bad staff it up to all of us to be proactive and let the the Director of Nusing know about any unpleasant behavior, It up to us to be professional at all times. "When in doubt shout it out" Review go up and down, dont judge this places by these reviews. There are alot of Rehabilitation Facility in our community. I cant emphaTake a tour and meet the staff before you place a family member in one. I am happy with this facility The duo team are worth my 5 stars review that I gave them.

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Tammy Kang

My mother who has been a resident at Carrollton rehab more than a year. And my family and I visit her once in every week. Whenever I go there, I always get greeted with a friendly smile by staff members. Staff members always treat residents with care and patience. And I know my mother is well taken care of and I’m so thankful to staff members for their outstanding service

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Colette Thomas

My mum had a stroke and did therapy with Ms. Ella, who was the most helpful, patient, loving person I met. She encouraged, she made jokes, she improved my mums confidence, all while treating my mum with the greatest respect. Thank you to Ms. Ella and staff at the center your work is not easy but I can see that you truly care.

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Kathy Morris

From the first time I walked in they're awesome, I was trying to find a good place for my husband and they was very helpful. I was so overwhelmed with everything I was trying to do and I spoke to Annette in finance she was so helpful, she was awesome. Everyone there the staff, nurses are wonderful, physical therapy, Doctor there, everyone IA wonderful. My husband was very happy, safe and felt safe, makes a wonderful feeling. From the moment we got there till he passed Good Friday, he was happy, I never had to worry about anything. They're wonderful, just t want to say Thank You for so much, too all of you, your awesome.