NEW HOPE MANOR is a Medicare-certified nursing home located in CEDAR PARK, TX. CMS overall rating: 4 out of 5 stars. Google rating: 3.7 out of 5 from 36 reviews. Accepts both Medicare and Medicaid.

NEW HOPE MANOR

cedar park, TXMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1623 W NEW HOPE DR

CEDAR PARK, TX

Williamson County

Service Area

This nursing home is located in Williamson County and serves residents in the TX area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

CARING HEALTHCARE GROUP

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.35 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.22 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 37.5% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 45.3% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.7
36 reviews
Shalyn Cofield

Shalyn Cofield

Our experience with NHM has been the sweetest and most comforting journey. When you drive by, you’ll see a smaller building that appears a little older but when you go for a visit, you’ll meet the kindest and most attentive care team! Whether it’s dining, therapy, office, maintenance, activities or nursing & CNAs, every team goes out of their way to care for my mom with incredible respect and professionalism. I’m so very thankful I found this special place!

Verified Google review
Susan Boucher

Susan Boucher

I just want to give a Big Shout out to the entire team here at New Hope Manor...Everyone is friendly, kind, knows how and what to do for attending care of my Mother. Thank you for weekly updates and all you do for her and ALL of your sweet residents.

Verified Google review
Mae Sky

Mae Sky

I just wanted to give a HUGE shout out to the New Hope Manor Staff for taking excellent care of my Grandfather. He has lived in the facility for several months now and I couldn't ask for better response and love. They treat him like their own family member. I keep in close contact with the staff to ensure everything is OK and the communication is EXCELLENT, they even called within 24 hours to make sure of what my expectations are and the goals I want to accomplish while he is there. I believe communication in a nursing home where your loved one is makes for a positive outcome for everyone.

Verified Google review
Steve Sosinski

Steve Sosinski

New Hope Manor is a nice facility. My mother was admitted there in a hospice status and the entire staff welcomed us with open arms and showed great compassion. We were fortunate that she came out of hospice status and the NHM team helped us make a smooth transition back to a regular routine. When choosing a facility for your loved one, it's important to keep in mind that no facility is perfect. You are making a decision that will greatly impact the day-to-day well-being and life of your loved one, so finding the right balance takes time and patience with the caregivers at any facility. While I can't say that the NHM team was perfect, I can say over all that they were fully engaged, sincerely cared about my mom's needs, and promptly addressed any situations or issues that we brought to their attention. Thank you, NHM Team.

Verified Google review
Jennifer Killian

Jennifer Killian

My father was a resident at New Hope Manor for a little over a year. From day one we felt welcomed and cared for. My dad soon began calling New Hope Manor “home.” This alone was a huge testament to the level of comfort he felt in such a short time. I’d especially like to recognize, Perla and Maria, two of the most genuine, caring, hard-working, compassionate people I have ever encountered--they are the best of the best! Kay, the social worker, went above and beyond many times for my dad and our family. Lily, the director of nursing, is on top of her staff and is very professional. April, the activities director, is great, loves her job, and loves the residents. My dad always looked sharp--hair, beard, etc.--Lori and the in-house salon is top-notch. The cleaning staff kept the facility looking and smelling great. My dad had no complaints on the food--he loved it and they were always generous with whatever he wanted. Joe and his maintenance staff were always kind and helpful. Overall, we are very pleased with our experience, and would highly recommend New Hope Manor.

Verified Google review

Reviews from Google Places for NEW HOPE MANOR. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.