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Heidi Rougeau

Brought my father here after getting his pacemaker removed at the hospital. I specifically told the admissions lady of my expectations, especially through the night, as most skilled nursing facilities have poor nighttime service. She reassured me all would be fine and if there was a problem to notify the director. First night in, no one came to check on him after multiple attempts to call nursing. He couldn’t even get to the bathroom by himself and no one brought a urinal for him to use. Liaison tried to sell me on the facility a the coordinator had an excuse for every concern I had upon my arrival to check on him. The most compassionate employee was the social worker - who not only apologized but made sure our home health was set up correctly. This industry as a whole is poorly run and needs to be much better for the elderly in this country.

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sjmdesigns200

I placed my wife back in July of this year (2023). When you look at care centers (and I looked at quite a few) you really never know what you're getting into. I must say, very happy with Settlers Ridge. Caring Admin Staff, and alert nursing and aid staff. I visit my wife everyday, and it feels a little like home there. I feel very accepted not only by the staff, but also by the other residents. I can honestly say that Settlers Ridge is the place for my wife to get the care she needs. Everyday when I leave her there, I know she's looked after. I'm so happy that she's there. Thank you Settlers Ridge for helping me care for my wife. God Bless!!!

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Rebekah Robinson

Settler's Ridge has provided the best care my mom has received since getting her dementia diagnosis. It has been such a relief for our family to have this wonderful staff help us navigate this terrible disease. The nursing staff does a wonderful job caring for my mom. Nurse Jackie especially has goes above and beyond caring with compassion and love. Thank you Settler's Ridge!

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Connie Gustafson

My mother is in Memory Care at Settlers Ridge. My first contact was Travis who has always been available for any questions I have and provided me excellent service. Carl, responsible for any repairs or room decorations, has helped me make moms room look more like home. He is awesome! Honestly anyone I have talked to in office staff has been helpful. I feel my mom is getting good care, nursing staff is caring, the facility is clean and I really like the people she is living with. There are 2 bunnies in the court yard, everyone has a picture and name up for display and there is even a touch/activity wall. I would highly recommend this facility.

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Danielle SARAO

I was hesitant to put my mother in a care facility but did end up choosing Settler’s Ridge. I can say now the only reason I have kept my mother there is because of Kristen the nursing director. She is truly kind and has a passion to give the BEST care. I cannot say the same for the administrator though. If this facility had improvements to make it surely would be to replace that woman. She lacks empathy and lacks the leadership skills to support her staff and residents. However, Kristen is the only reason to be a resident at Settler’s Ridge. Kristen calls me daily with updates on my mother’s status and has cared for her daily to make sure that she receives the absolute best care. Settler’s Ridge is very lucky to have Kristen and if they truly care about the residents they would dismiss their current administrator.