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Steven Dye

I was going to hold off reviewing this horrible facility until all the investigations are done. But I can’t stand a place that doesn’t take responsibility for their workers actions. I found one 1 person that seemed to care. Robert. The director had no empathy for what happened to my mother in law. She left there after 5 days with a black eye, bruising on her forehead, top of her head and arms. Rash on her legs. They took blood without our knowledge and for no reason. Medication was missed. Dentures busted. Clothes she was wearing wasn’t her own. Shoes missing. Not bathed one time in 5 days. No incident reports filed even though a worker admitted hitting her with the door according to Robert. He is the manager and told this to me and both my sons while the assistant director was there. Roach in the bathroom, screw laying on the roommates bed. This place is disgusting and the treatment I witnessed of the other patients was very disturbing. I’m asking the facility to not respond to this post. If you wish to contact my family and take responsibility for what happened then do it.

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Christine Middleton

I have a good friend that was recently placed there for rehabilitation. He can't get anyone to assist him to use the bathroom. They wouldn't get him a wheelchair. I afraid for his life. He just had major surgery and needs help.

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Gabriell Gaiter

I can't say enough good things about Five Points Nursing & Rehab! My dad has been there for a while now, and honestly, they've made this whole experience so much better than I ever expected. The staff is incredible - they really care about the residents and it shows. They actually communicate with us regularly and never make me feel like I'm bothering them with questions. I have to give a huge shoutout to Tymeka - she's been absolutely amazing throughout this whole journey. She goes way above and beyond and has been such a blessing to our family. You can tell she genuinely cares, not just doing her job. Everyone there works together like a real team. They've turned what I thought would be a really hard situation into something positive. If you're looking for a place that will actually take good care of your loved one, I'd definitely recommend Five Points!

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becca hair

Facility has a very clean appeal upon entering. All staff greeted us and were very helpful with all needs and questions. The lunch meal smelled delicious and was placed very complimenting. Residents seemed happy and well tended too. I was overall happy with each experience during my visit and I would recommend anyone to visit if you are looking for rehab or permanent placement for a loved one.

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Richard Mendoza

The kitchen staff does a great job with meals. The nurses are nice and very helpful. The CNAs do the best they can.the social work staff does a good job. The DON (DIRECTOR OF NURSING) is the BEST! The therapy department is GREAT! Since the new administrator and administer in training has taken over , there have already been great changes made. Housekeeping does a great job as well as the maintenance department. Housekeeping keeps my room nice and clean. I'm happy here. All in all this is a great facility. I would recommend this facility to anyone.