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DeVon Oliver

I was a resident at Hillcrest of North Dallas recently. Initially I was concerned. Admittedly, some of the reviews were troubling... I had major surgery that led to complications. I needed skilled nursing aftercare. During the vetting process, my family and I expressed our concerns with Mr. Fields. We were reassured Hillcrest of North Dallas would provide competent and fully engaged aftercare. They did not fail. The Hillcrest's Stars: CNA Myleah, Nurse Innocent, Nurse Patience, Nurse Blessing, Nurse Olivia, Nurse Kay, Wound care Nurse Melanie "with the healing hands", Head of maintenance Mr. Jerry, Transportation Leroy, Aid Ms. Jina, Aid Ms. Ify and all the supportive Aids. My stay was a little over 3 weeks. I was given the tools to reacclimatize, support my therapy at home, and regaining the confidence to be independent again. If you or your family member should ever need this type of assistances, Hillcrest of North Dallas may be a good start to recovery. My only complaints: 1. The response time to Patient's CALLING for a NURSE. The response time is woeful even in some cases of severe distress. 2. The food options and an overall menu revamping.

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Donya Oliver

My grandfather is here and they don't respect his request. There second floor smells terrible, people using the wheelchairs wrong the nurses talking and not listening fully and talking to another nurses. -P.S please make sure your loved one is safe and comfortable and check on them call them or something KEEP THEM SAFE

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Cat M.

This place is nasty and unprofessional. My father was transferred to this place from Ennis Medical Center. The staff at Hillcrest was very unprofessional, residents was left unattended and roaming the halls as if they were in a psych ward. No one was able to give any information of my father progress but kept saying they were helping him. Rooms dirty, the whole facility smelled like a baby diaper. Staffs unable to be located. Spoke with directors and was still confused about the treatment that supposedly given to my father. Then when trying to transfer him to another facility they kept given bad reviews so the facility can deny transfer. Had to AMA my father out of Hillcrest and rush him to the hospital because he kept getting worse. DO NOT SEND ANYMORE TO THIS PLACE. ITS NOT SAFE AT ALL.

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Mark “Nikki” Garcia

My father went on a referral Short Term base care. Arrived and no one to attend to him at all. Was told he would share a room then we were taken to his trashy infested with nats and reaked of cigarette smell Room and i immediately requested another room. Then was taken to another one that was more even so. I then decided to just take him home. Where he then got I'll and had to return him back to UTSW. That place is not even suitable for the homeless. They are cleaner out there then in that place. The funny thing about it is the Nurse in charge had the athacity to ask me to give a good review. LMAO Sorry had to give one star in order to give review. It gets ZERO from me

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Bruce Davis

Beautiful facility, and the staff is amazing. Please stop by and see for yourself if you are needing short or long term care. I was very impressed with, James the executive director and Derrick the clinical director who both took time to talk to me about the facility when I first visited. Misty the social worker is one of the nicest persons you will ever meet, I greatly appreciated her compassion and the help and assistance she provided.