THE PLAZA AT EDGEMERE is a Medicare-certified nursing home located in DALLAS, TX. CMS overall rating: 4 out of 5 stars. Google rating: 4.3 out of 5 from 149 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Dallas County and serves residents in the TX area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
✓ Above average
✓ Above average
⚠ Below average
≈ At average (higher is better)
✓ Above average (higher is better)
Im so grateful for the wonderful care they have given my Mother. Mom had a bad fall and she is being given wonderful physical therapy and empathetic care. I could not have given her this quality of care without this wonderful team and facility.
During my mother’s stay, she did not receive the level of care she needed or deserved. On one occasion, she was found partially hanging off her bed, with her call button on the floor and out of reach. The weekend assistant, who leaves at 2:00 p.m., reportedly checked on her but never returned. When we arrived at 5:30 p.m., we found her in the same position she had been left in since 2:00 p.m. In addition, there have been multiple instances where my mother pressed her call button and waited anywhere from 30 minutes to an hour for assistance. I have personally witnessed these delays several times. The staff working the 2:00 p.m. to 6:00 a.m. shift, as well as the weekend staff, have consistently demonstrated a lack of attentiveness and professionalism. Despite my repeated calls requesting communication from the physical therapist or the attending physician, I was never contacted. Furthermore, if you have a loved one on the third floor, I would strongly advise being vigilant. I personally witnessed several patients left sitting in the hallway for 30 minutes or longer without supervision. On one occasion, a patient even asked for my help because she had been left unattended, and her gown was not properly fastened, leaving her exposed. I will be filing a report with the state regarding this facility, along with video evidence documenting the conditions my mother experienced. The footage includes an incident where two nurses were arguing in my mother’s room over who was responsible for changing her, as well as moments where she was audibly calling for help while no one responded. These videos were obtained from a camera we discreetly placed in my mother’s room to ensure her safety and monitor her care.
I just toured this place and it was beautiful and amazing! All private rooms for skilled nursing and the rooms were very spacious. The staff were very courteous and welcoming. My tour guide Kristen was very knowledgeable and let me ask as many questions as I wanted to! I will definitely be recommending this place to anyone I know in need of a skilled nursing facility!
As a community partner who has worked with many communities over the years, I can confidently say that this community has truly captivated my heart. Among the best nursing homes of 2025, it stands out for its exceptional care, welcoming atmosphere, and commitment to the well-being of its residents. Dena Jackson is an exceptional liaison whose dedication and compassion shine through in every aspect of the facility’s operations. Her hands-on approach and genuine care for both residents and staff create an environment where everyone feels valued and supported. The team is professional, attentive, and always goes above and beyond to ensure the highest quality of care. From state-of-the-art amenities to personalized care plans, this nursing home exemplifies what it means to provide outstanding senior care. I am truly impressed by the community’s ability to blend comfort, dignity, and innovation, making it a model for others to follow. I wholeheartedly recommend this nursing home to anyone seeking a place where their loved ones will be treated with respect, kindness, and expert care.
My mom lives in the Memory Care neighborhood at The Plaza at Edgemere, and we couldn't be happier. The atmosphere is warm, and the staff truly treat residents like family. The sensory care room is incredible—calming and thoughtfully designed and has been an amazing thing to have available for the residents. There are so many engaging activities every day. It's such a comfort knowing my mom is safe, well cared for, and enjoying life in such a supportive environment.
Reviews from Google Places for THE PLAZA AT EDGEMERE. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.