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mzkdavis75

THIS IS RIDICULOUS! NO ADMIN running the facility no structure! My uncle is a decorated veteran he should NOT be treated as a NUMBER! He needs physical, speech, occupational THERAPY! Where is the ombudsman’s when you need THEM??! VETERAN AFFAIRS!! HELP MY UNCLE! SHORT STAFFED all the way around! This is NO WAY a VETERAN should live out is golden years! SLACKERS!!!!

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M Johnson

5 Point Nursing Home, Give Exceptional Care to My Brother, Plus it have a Welcoming Environment and Wonderful Staff Members. My Love One is Clean an Well Taken Care Of. Thanks Michelle j.

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Katie Willis

From the moment we stepped into the facility, we knew our loved one was in the right place. The facility is absolutely beautiful, everything from the design to the technology is modern, clean, and clearly built with both comfort and safety in mind. But what truly sets this place apart is the staff. Every nurse, caregiver, and team member we’ve interacted with has been incredibly warm, patient, and genuinely caring. It’s clear that this isn’t just a job to them — they treat each resident like family. If you're looking for a place where your loved one will be truly cared for in a beautiful, cutting-edge environment, look no further. This home is everything we hoped for and more!

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Freddie Fain

Attitudes of most Cna's could use drastic improvement. Constant turnover of Aids. I'm so sick of hearing "that's not my hall." If there are Aids sitting around, if a resident in ANY hall, their needs should be met. Rarely, can a nurse be found to ask a question. And if one is available, I'm told my family member is not their patient. The nurses do the feedings as well. No reception, no code # to enter facility and a person must wait for a staff member to buzz them in to the facility. A lot of "lip" service with no outcome.

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Erica Coleman

I wish I could give this facility a zero. My aunt stayed at Five Points Nursing and Rehab of Desoto, for 10 days to build her strength after breaking her foot, but her condition deteriorated severely during her time there. Despite my repeated requests for her to be taken to a hospital, the nurses dismissed my concerns, insisting they could help her. Initially, my aunt was talkative and alert, but she quickly fell into a comatose state, sleeping all the time, stating into space and unable to recognize family or even able to communicate. It was shocking to witness such a rapid decline, and she remained in that state for three days before they finally called 911. So thankful for Desoto Paramedics because when he showed up and he was just as angry as we were. He said the same thing that the moment they notice her decline they should have called 911. However, the staff kept telling us let them get her better and what could a hospital do differently. Also, the nurse said they didn’t want to look incompetent, well you all are! While the facility itself is nice and clean, it’s clear they are not equipped to handle significant health declines. Or even able to maintain the health of a someone. Also, she was not getting daily rehab and she was left in chairs/wheelchairs for hours. I urge anyone with loved ones here to check on them daily. This experience has been devastating, and I cannot recommend this rehabilitation facility.