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Miguel Colon

This location has really gotten so much better and fantastic staff. Roslyn is such a pleasure to talk with.

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Deborah Bubela

Health Department needs to check this facility. It is not clean and it smells horrible. The baseboards and floors in the rooms are filthy. I literally wanted to get a mop and broom and start cleaning. The smell is nauseating. Please Go check the inside end wing by the apartment complex . Very unhealthy!! Don’t just take my word for it go for a visit. This facility should be spotless and have a fresh clean scent. I visited on a Sunday.

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Linda Kutach

The facility rarely answers the phone. The doctor had to call ME to ask Paradigm to call them for my relative’s bloodwork. My sister & mother have not had their phone calls answered in the last two weeks. Other patients’ families have told me the same thing. It just rings & rings & rings. Also, no communication between the staff. I told the nurse I was taking my relative to the doctor but they failed to let other employees know & they transferred my relative to the doctor instead of me.

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Judy Rock

This facility doesn’t even deserve one star! Constant personnel turnover up to and including administration. The place reeks of urine and feces the minute you open the front door. I witnessed the residents being served hamburgers that had burned buns and meat. Oranges that were quartered were served to residents who could not remove the peelings due to physical challenges. Personnel were indifferent to the needs of the residents! Paradigm ownership hasn’t positively changed anything at the former “Gardenvilla” facility. You should be investigated for cruel and inhumane treatment of the residents!

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Stacy Roberts

This place is horrible!! The business manager is rude and not helpful at all!! The social worker did finally step up and let us know what are options were but it was to late and our father passed before he was made comfortable. It has been two weeks and his death certificate just got signed today. They said something to do with the state however the law is 5 days? The nursing home has never even said they we’re sorry for our loss. Despicable place!! It is horrible how they treat the elderly!