MOUNTAIN VILLA NURSING CENTER is a Medicare-certified nursing home located in EL PASO, TX. CMS overall rating: 4 out of 5 stars. Google rating: 3.4 out of 5 from 17 reviews. Accepts both Medicare and Medicaid.

MOUNTAIN VILLA NURSING CENTER

el paso, TXMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

2729 PORTER AVE

EL PASO, TX

El Paso County

Service Area

This nursing home is located in El Paso County and serves residents in the TX area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

RN Hours per Resident DayFacility: 0.31 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.55 / Industry Avg: 2.5

✓ Above average (higher is better)

All Nursing Staff Turnover RateFacility: 37.8% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.4
17 reviews
Julian G

Julian G

This is a terrible place to take your elders, my grandmother was there 3 years ago and till this day I am sure they haven’t changed at all, when I would go visit there were always elders in pain screaming or dragging on the floor little to forget how they would only drug her with morphine every time she would wake up and was traumatized there was one day when I witnessed the medical neglect and my grandma begged me crying to take her out and I did but the facility made it impossible to do so until I warned them I would contact the state health department that’s when they started processing everything to discharge her and when they did they had no professionalism they wouldn’t change her diapers causing her a rash if you are considering this place take a look around and ask patients how their experience is I hate this place how could you be a nursing home but have so much hate towards elders that clearly need help

Verified Google review
Melissa Delgado

Melissa Delgado

They are very compassionate and loving to their elderly patients. They are beyond great. I have a daily member that is a resident in mountain villa. He loves it there too.

Verified Google review
James Robinson

James Robinson

I did a Walmart delivery here and this place is very depressing and ugly. The smell was awful. There were old people laying around the hallways and an old man undressing himself in the bathroom with the door wide open. There was an old lady crying and moaning in the hallway and nobody was tending to her. This place needs to be reported and shut down.

Verified Google review
Bernard Moye

Bernard Moye

My sister has been ay Mtn Villa for 2 years. She has received excellent care from the team. Hey blood sugar is well controlled and she is content being there. I would recommend it if you have a loved one needing long term care.

Verified Google review
Fazdolanguy Flores

Fazdolanguy Flores

I am tired of this hospital only for the fact that about 5 months ago some insane old man was running down the street and the nurses could barely restrain him not to mention i hate when random old people stop to talk to me when i already have stuff to do and i also feel the fact that almost everyday i see ambulances drive in and out of that place i feel the nurses arent even doing a good job...so much for even being a nurse. I recommend theses "nurses" go back to medical school before they have the nerve to even think they can take care of anyone older than 70

Verified Google review

Reviews from Google Places for MOUNTAIN VILLA NURSING CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.