PEBBLE CREEK NURSING CENTER is a Medicare-certified nursing home located in EL PASO, TX. CMS overall rating: 1 out of 5 stars. Google rating: 4.6 out of 5 from 80 reviews. Accepts both Medicare and Medicaid.

PEBBLE CREEK NURSING CENTER

el paso, TXMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

11608 SCOTT SIMPSON DR

EL PASO, TX

El Paso County

Service Area

This nursing home is located in El Paso County and serves residents in the TX area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

CREATIVE SOLUTIONS IN HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.33 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 2.96 / Industry Avg: 2.5

✓ Above average (higher is better)

All Nursing Staff Turnover RateFacility: 51.4% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.6
80 reviews
Anel Aranda

Anel Aranda

Great staff and very caring environment. Pebble Creek really takes good care of their residents.

Verified Google review
Mayra Hernandez-Burgess

Mayra Hernandez-Burgess

Customer service is great and I am always greeted by a friendly person. The facility is always clean, the food is good and the nursing staff really cares about their patients answering all my questions thoroughly.

Verified Google review
Alfred Perez

Alfred Perez

When I first visited Pebble Creek Nursing Center for my mom, Perla was kind enough to guide me through the tour, and I immediately felt a genuine connection. She was warm, knowledgeable, and took the time to answer every question with patience, which made me feel comfortable trusting this facility with my mom’s care. During her stay, my mom was always treated with compassion and dignity. The nurses and caregivers went beyond basic care—they truly listened to her, respected her routines, and made her feel valued. The therapy team encouraged her progress every step of the way, helping her regain strength and confidence. The facility itself was clean, welcoming, and had a sense of community that gave me peace of mind. I’ll always be grateful for the kindness and professionalism shown to my mom and our family during her time at Pebble Creek.

Verified Google review
Mia Morales

Mia Morales

As soon as we walked in, it felt so nice—everyone greeted us with warm smiles, the place was bright, super clean, and well kept. The tour was not only helpful but also showed real compassion.

Verified Google review
Juanita Moya

Juanita Moya

What can I say, I went to see if i could put my mom there, I met with Mathew he was very professional and listen to all the concerns I had and why I needed to move my mom, he told me the administrator was not there but to come back and see her, I did the following week and spoke to Perla and also explained to her my concerns and what I expected on my moms care, she also said to call her to see how to accommodate my mom, I didn’t here from her, I called Angie and she said they had room but they were waiting on Perla, I went on 8/25/2025 and I spoke to Perla only to feel rejected by Perla she said well first we don’t have the staff to accommodate on your moms needs your going to have the same problems like the other facility so I’m like so your saying the care of the residents don’t matter? She also said well at this time we have no beds available, talking about not wanting your business, so Mathew stepped in and said we’ll have rooms in the two hundreds at that point I’m like I’m not bringing my mom here and force to be somewhere where my moms not wanted, some people need to be trained to have customer service, Perla has none and talks bad about the facility instead of saying positive things she plainly rejected our interest of being there, talking about discrimination, but that’s ok never thought this would happen in a nursing home

Verified Google review

Reviews from Google Places for PEBBLE CREEK NURSING CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.