GARLAND NURSING AND REHABILITATION is a Medicare-certified nursing home located in GARLAND, TX. CMS overall rating: 1 out of 5 stars. Google rating: 3.6 out of 5 from 59 reviews. Accepts both Medicare and Medicaid.

GARLAND NURSING AND REHABILITATION

garland, TXMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

321 N SHILOH RD

GARLAND, TX

Dallas County

Service Area

This nursing home is located in Dallas County and serves residents in the TX area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

SLP OPERATIONS

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.31 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.11 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 70.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 51.7% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.6
59 reviews
Tiffani Price

Tiffani Price

I would like to begin by expressing that our family is very involved when it comes to my grandmother's care. We visit nearly every day and have a camera set up in her room for our peace of mind. The staff at the nursing home genuinely cares for my grandmother; they treat both her and our family with respect and compassion, and she has been able to make this place feel like home.

Verified Google review
Edward Gilly

Edward Gilly

My mom has Dementia and was having a tough time dealing with her situation. I'm talking about calling 911 6 times a month, and having hearing issues and eye sight problems she refused to address. I brought her to Garland Nursing and Rehab and the care she is receiving is a God send. The staff cares. It is safe, and I don't worry about her when I'm not there. We use to be so scared that she would start a fire without someone with her. Thank you Garland Nursing and Rehab!

Verified Google review
Tanner T

Tanner T

. I went to visit today and it was the WORST EXPERIENCE/PLACE EVER. GARLAND NURSING & REHABILITATION CENTER I get there and someone let me into the locked area where Ma was supposed to be. 1. It smelled like straight urine. The vibe it gave off was it was a psych ward. 2. NO ONE TO BE FOUND to ask where my grandmother was. The lady was calling out loud to find someone working in the are to ask where my grandmother was. I was livid. Finally, someone tells she is down at the end of the hall..I go in her room and she is in bed in a hospital gown . None of her gowns to be found. Hadn't had a shower and the worst part...she has a bruise on her cheek and a mark about her eye. I ask the head nurse (who is in the video yelling at me ) I asked her what happened to her face. She tells me she's been asleep , it's from her laying on her side. I said that is NOT from her laying on her side . She doesn't even lay on her side when she sleeps. (MIND YOU I WAS THERE FOR HOURS AND THE BRUISING IS STILL THERE) She then tells me it's probably from her scratching her face.. don't believe this woman one bit. I tell her I will be reporting this. She says that's fine . She then makes smart comments as she is leaving the room " I have contacted the coordinator to come speak with you since we can't do anything right except take care of HER" I follow her out the room and say you can stop with the smart comments. She started YELLING at me from half way down this hall way telling me I needed to leave and she was calling the cops. For what ?? Caring and worried about my grandmother's well being ? I end up speaking with the coordinator Mary. Very nice lady but she couldn't find any notes on maybe a fall that happened to explain why the bruising on her face. She apologized about everything but no action taken for the unprofessional acts from her head nurse. I go back to my grandmother's room and here comes the police asking me to leave. I literally did NOTHING wrong. The coordinator tells the officers I do not have to leave and I'm thinking why should I feel comfortable leaving my grandmother here when the head nurse is trying VERY HARD to get me out of here just for asking questions about my grandmother. . I found that VERY sketchy . The police officer walked us back to my grandmother's room and he tells me they get calls from that place all the time over different situations. He tells me they are under staffed and have rude people working there. That I should work on getting her out asap. I was like WOW !! This place is not right !!! Oh and not to mention the head nurse tells me in the middle of all that , that the facility was for mentally ill patients and I'm like WHAT ...she is not mentally ill. She has Alzheimer's. But when I asked the coordinator if the facility was for the mentally ill, she said no it's just a SECURED facility. So I'm lost. I'm mind blown and my heart aches for my grandmother to even spend another second there.

Verified Google review
DeAnne Kan

DeAnne Kan

My mother in law lived here for approximatley 9-10 months and we were very happy with the level of care that this facility provided. Denise, the facility manager was very helpful with everything we needed. Hannah the social worker is also very nice and you can tell that she cares for the residents. Also, Terry the physical therapist, is top notch and really helped my husbands mother recover from her hip replacement by getting her out of her wheel chair and onto a walker at a pace she was comfortable with. Thank you Garland Nursing and Rehabilitation for the care you provided.

Verified Google review
Jerry Crutcher

Jerry Crutcher

Garland Nursing and Rehabilitation is a wonderful place with the nicest people. The staff are the absolute best and the administrator is down right amazing. This is the place to be.

Verified Google review

Reviews from Google Places for GARLAND NURSING AND REHABILITATION. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.