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Kk C

As a hospice social worker, I am constantly going in and out of many facilities. The staff here Have all been so warm and helpful, Also being highly attentive towards the patients. I was actually taken aback for a few moments because this is not something that that’s very common anymore in nursing homes . Very grateful to see our patients are well care for over here.

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Bertha Lee

I stopped by to leave two relatives a pkg. The lady made sure she had the right information, therefore she looked both names up on the computer. I was just passing through, no visitation, so she assured me they would get their belongings. Security is so good, whereas they have to let you out, you can’t just push the door and exit, like entering, you have yur picture taken b4 u enter. Impressed!

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cityangel20

Staff greeted me with smiles when I walked through the doors. Security system is very well placed/technologically savvy with face ID and info at the door. Patients seemed not only happy but very well interacted with because there was staff everywhere engaging them.

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Rebecca Vasquez

This is going to be a very long post, but I can assure you after you read this post you won’t want to take your family member anywhere else. On Thursday, October 9, 2025 my dad was brought into Harker Heights nursing and rehab. My dad was on hospice with me and I needed a break for the weekend because I had a spiritual journey that I needed for myself. I came to see my dad on Friday to say my goodbyes and go Out of state for my journey. On Saturday I didn’t get a call about his condition so I figured he was good On Sunday, I got the call from the hospice nurse may be transitioning. Mind you, my father has been fighting stage four cancer for a little over six months and I had a massive stroke that took out every part of him. I didn’t believe it. I had a bad experience with the previous nursing home and I was so quick to blame the nursing home. But what I didn’t know was that they were taking such good care of my dad. When my dad came in, They got him really cleaned up Cut his hair for me, And made sure that he looked really good. Sunday night at 11:18 PM I got to call that my dad had died. But this nursing home made sure that my dad was as comfortable as he could be. The nurses Paul, The manager, And the director of nurses made sure that I knew my dad was OK and that they were doing their very best. Fast-forward to today, I was able to talk to the director of nurses on the phone and she provided me comfort. What other nursing home would do that? Who else is gonna pick up the call to a grieving family member to make sure that they know that their family member was OK? The nurses that provided my dad care or angels in his last moments. I thank each and every one of you for going Above and beyond. Please don’t stop doing what you’re doing because our healthcare system needs more people like you.

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Melissa Alvarez

Place is pretty and the staff and director welcome me when placing him in a room. Only part I would work on is making sure new residents are tracked and better communication amongst each other. My grandpa is new and we waited for some time to go over the admission process with his medicine and extra stuff.