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Louie Rivera

I've visited this facility a hand full of times and every time I would enter it would smell like mold and just looking up you see spots of black mold in the hallways. The door where the plaque says "executive director" is always closed and when I ask at the front desk where the director is, it is always the same answers either "she's not in today" or "she's in a meeting" and I've heard that numerous times and I'm the type of person to not bother people when they're doing something important so I let the people in the front know to not to get the director if they're busy especially meetings because important stuff can be going on but, every time I go into that building... really? it's always a meeting and from the looks of it looks like those meetings ain't doing much for the building or residents. A lot of inconsistencies happen between nursing and what I'm presuming is the nursing director, being told two things by two different people and not knowing who to believe personally I would much rather believe the nurse and the information she gave me because I am a very observant person I've noticed that the nursing director and the executive director aren't really there for the patients I never see them on the floor and these poor nurses, I would enter the building and I would see the nurses eating which I have no problem with it I too have family in medical and I know how stressful that can be especially from what it seems in my eyes that this place is short-staffed so they are already doing the job they need to be doing and doing the job of another person and it's absolutely horrible, I get why these nurses stress eat. I mean having patients lives in your hands, those nurses and CNA's are the real heroes but other than that everybody else seems like they're just there to sit and get paid. Absolutely horrible putting all this pressure and tasks on these nurses I always tell everybody I would not recommend this place.

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Jovie Gonzales

I cannot speak for the entire building but as for the healthcare side, would not recommend to anyone. Theres so much wrong with the place, really makes you question who and how they are running it. No one ever seems to be at the front desk. Whether it's in person for the front door or calling, it takes a while and most times the call is transferred to the wrong department. Upon entering the building reeks like urine and has a dirty feeling. From experience visiting, the front desk personnel and the nurses always seem to be eating. Food is laid around like a buffet, which is quite alarming. If they aren't eating, it's watching television or gossiping, paying no mind to who's around. That alone was very disappointing. A few nurses have an attitude and seem incompetent with basic medical inquires. Unfortunately, those seem to be on shift more often than not and will never get back to you like they say. When speaking to staff and the supposed "director", there's a lot of inconsistencies. One would assume proper and accurate communication would be key, especially in this field. The only good thing is the therapy, but definitely not worth going.

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ELIA Lopez

My husband and I moved here on October 1, 2025. Respectfully, at age 83 & 86 . This is the best decision of our senior life. We didn't need a big house,a big yard, nor the worry of cooking, having to go shop or "pick up" groceries! Our children worried about our well being and protection. " We should have moved here sooner." We recommend that you consider Golden Palms Retirement and Health as your second home! Food is fabulous and the environment is so welcoming. Give Norma Colwell, Executive Director a call...tell them Elia sent you!

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Gail Griffin

My parents lived at Golden Palms for 5 years. It was some of their happiest times. They loved their apartment, the helpful staff, and the other residents - kind and welcoming residents. I visited them often and always enjoyed the setting. My parents are now in a nursing home a short distance from Golden Palms. I stay at Golden Palms while visiting my parents and it feels like a second home.

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Sandra Salazar

I reserved the Texas Room for a birthday celebration and found it to be pretty affordable as opposed to other venues. Linda Uribe is the person I was in contact with regarding the reservation and she was extremely friendly and helpful. Our event was catered by Golden Palms and I was very satisfied by their professional team. I was assigned two servers to accommodate our large group and they did a wonderful job. Lucy was the head server and she went over and above to ensure our celebration was successful. Lucy and her assistant were very kind, so helpful and along with Linda were truly a blessing. I will definitely consider Golden Palms for future events.