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Mohamed Elsayed

Dear Team, Thank you to all the medical and administrative staff for your care and kindness. I am especially grateful to Mr. Ben for his attention and support. Your compassion was truly an important part of my healing. Sincerely, Mohamed Elsayed

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Mena Elsayed

The staff was amazing and made sure my father was well taken care of! He always spoke so highly of Ben and I’m forever grateful that we had mad dad stay there in a time of need!

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Ronnie

In regards to Avir my mom who is 87 years old went into the rehabilitation center back in November . She was there for over two months. The facility is very nice. She had a private room. The nurses were nice. Some nurses in the evening were having a little difficult time, but my mom has a good aura with her that kind of broke that and they became friends. She enjoyed the camaraderie after a while. The physical therapist was OK at times they came in and helped her but at times they skipped a day or two, but it could’ve been because of the holiday. Not sure the practitioner and Dr were great. The food was good. simple nutritionist did help mom out in regards to what you may want and place special orders to receive all in all we were satisfied with the facility. Thank you Avir

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Agnes Hsu

Our family is deeply grateful for the care my 97-year-old mother received during her 4-week rehabilitation stay at AVIR Skilled Nursing Facility at Eldridge following multiple fractures from a fall. The care team was very accommodating, especially in arranging a room setup appropriate for her medical condition, dementia, and the need for a 24/7 sitter. Administrator Ben Sapoznick consistently went above and beyond. He was approachable, proactive, and effective in addressing concerns, and we truly appreciated that he checked on my mother regularly. Dr. Sharma and Mrs. Tanya Wallace the medical team were professional and communicated updates in a timely manner—especially Tim Poon, NP, who did an excellent job managing and adjusting my mother’s medications for recovery and pain control. We also wish to recognize Princess Michael, RN, for her compassionate and outstanding nursing care. Our sincere thanks to Rehab team Katherine,Hellen,Jeffrey the strong rehabilitation program. With their dedicated support, my mother made meaningful progress and was able to safely discharge home. For continued improvement, we humbly suggest considering enhancements to food quality and offering a wider variety of menu options to better meet residents’ needs. We also hope that ongoing attention to the upkeep of equipment and room facilities—such as hospital beds and surrounding areas—will continue, as this would further support residents’ comfort and safety. Overall, we truly appreciate the kindness, professionalism, and dedication shown to my mother and our family.🫶

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R P

My mom stayed at Avir @Eldridge for a little over a month, and our experience was really positive. The Assistant Executive Director, Bin, was amazing—super thoughtful and easy to work with. He helped us make decisions along the way, was really accommodating with our family’s requests, and guided us through the whole insurance/Medicare process. He checked in regularly to make sure my mom was getting the best care. The nursing team and physical therapy staff were all really kind and treated my mom with a lot of compassion. I’d definitely recommend Avir to anyone looking for a safe, caring place for their loved one.