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Janice Hogg

Most of the staff are kind and good at their jobs. PT and OT ONCE a day for 5 days a week while we were advised it would be twice a day. We were notified 10 days after the maximum Medicare 20 days was up.if we had known sooner, we would have made other arrangements for his care. This is our first experience with a facility so we are a little lost. Now we are responsible for the copay which the advantage plan coverage is minimal. Patient is to be in the wheelchair to eat meals but has not been out of the bed in over 4 days. They keep him clean and comfortable but not moving him and I am not physically able to assist. Have made admin aware but no change as of yet.

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alfreda johnson

The hallway and rest rooms were clean. The floors were clean and no marks or smears. No food carts or clutter in the room (#118) that I visited The clean, frest aroma was very rewarding.

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Reisharnae Kemps

I cannot say enough good things about the staff at this facility, especially the nurse Akira who cared for my grandmother. From the moment we arrived, she made us feel welcome, valued, and supported in what was a very emotional time for our family. She went above and beyond her duties not just in providing excellent medical care, but in treating my grandmother with true dignity and compassion. What stood out the most was the way she made us feel like more than just another family occupying a room. She took the time to walk us to the listen, to explain, and to reassure us every step of the way. Her patience, kindness, and empathy brought us so much comfort.

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Janie Calderon

I was a resident there and they treated me with respect - the nurses and staff were very friendly and helpful - I enjoyed my stay - I wish I could have stayed longer - I got well and Life goes on

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Daniel Bell

We recently move our aunt from Bridgecrest due to lack of care, uncleaness, staff nasty attitude. Her room was not clean they didn't keep her clean. Finger nails not kept clean, they were black. On removing our aunt the stall left her medicine out in the drive way. And said that someone would have to come back and get it. They were doing us a favor by bringing it back in the building. Our aunt is 98 years of age.