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Marrha Mitchell

Everyone at this facility is so nice and attentive to the needs of every individual. The staff are so warm and friendly. Therapy dis a great job to get me to be able to go home and I'm grateful to them I recommend this facility to anyone that needs a rehab center!

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Yvy Pham

I would not recommend this facility. My grandmother was transferred here directly from the hospital, and the transition was handled dangerously poorly. When she arrived, the facility did not have her medical records or pain medication orders, which the hospital later confirmed had not been properly sent. As a result, my grandmother was left in uncontrolled pain, crying and distressed, while staff repeatedly told us they were “still processing” her information. Hours passed without adequate pain management. In addition to the lack of medical readiness, the environment was unsanitary and depressing, and basic cleanliness was clearly not being maintained. I personally had to clean a soiled toilet myself while staff delayed care. Due to unmanaged pain and unsafe conditions, we were forced to call 911 and have her transported back to the emergency room the same day. The ER documented this as a failed discharge and treated her pain immediately. No patient — especially an elderly one — should be admitted to a facility that is not prepared to manage their care. This experience was frightening, exhausting, and entirely avoidable. Families deserve better communication, cleanliness, and basic compassion during vulnerable moments like these.

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John Williams

Love this place, it’s always clean and smells good throughout the facility when I go visit my aunt and that’s at least twice to three times a week never a dull moment. She is always happy and in good spirits because of the staff there. Everyone is so nice and friendly here! I have been through some centers with my aunt and this one is the best one in the area. I will highly recommend. Thank you for all y’all do for the residents and environment!

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Chelsie Cooksey

We went to go see my grandma. She isn't the easiest person to take care of I am sure lol. Upon arriving, the Check in lady was super sweet. She directed us to my grandmas room. When I walked into her room, it was a different story. There was an old plate of food sitting out on the dresser by the door with flies on it, the bed beside my grandma's was empty but had stains and crumbs all over the sheets, along with a spoon, and what looked like old spaghetti all over the foor(on the opposite side) . I had to roll up the sheets so my two yr old didn't touch them. Towards the end of leaving, a lady came in to check on us and we asked her to take the trays , get some ice and bring a blanket that wasn't damp. She was super sweet. I understand that there's alot to do there but I feel like the place could be alot more sanitary. Especially for a bedridden older lady.

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virginia humann

I’ve been a medical professional working almost exclusively in skilled nursing homes for almost 20 years. I’ve worked in extremely wealthy facilities and extremely indigenous facilities. I’ve cared for both of my parents for years. While my father was fortunate enough to stay in my home until his passing, my mother was not. There’s a lot that goes into choosing the right skilled nursing home for a loved one. No facility is the same and no facility is perfect. Due to the progression of my mom’s disease process, three months ago I deemed it unsafe for her to be left unsupervised in my home while I was at work and while I was asleep at night. I also highly considered her quality of life. My mom was at home alone, no friends or family came to visit during working hours. She hasn’t been able to drive for years. It saddened me to see this once social butterfly depressed and socially isolated. It scared me to imagine if she were to attempt to use the stove or ovens while I was at work. I was in constant anxiety at work thinking, what if she goes on a walk and gets lost. I know she doesn’t remember our address or phone numbers. So after a long deliberation I concluded it was in my mom’s best interest to have 24 hour supervision and a SOCIAL LIFE! I chose to admit my mom to Capstone Healthcare Estates at Veterans Memorial because the folks that run this nursing home have proven to me over and over again that caring for their residents isn’t a job it’s a calling. Grace, Margaret, and Samir in therapy, Kat & Jackie in activities, Zoe in admissions, Rhonda the DON, Tamila the ADON, Shanae the Administrator, Jewell, Daniel, and Ms.Nikki my mom’s charge nurses, Carolyn, Sabrina and Ms Mary from kitchen, Dornesha &Darrell her room angels, EVERY SINGLE ONE OF HER CNAs, even Armando, Adam and Chris in maintenance and Ms Reyna in housekeeping all have answered the most honorable calling by caring for my mom. The woman I love the most in this world is living her best life now in her new home. Every picture I’m posting was taken at Veterans Memorial so see for yourself. I now live with regret that I didn’t do this sooner.