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Angel

One star only because I cannot leave 0. I truly believe this place killed my father. When I saw him last at the hospital he was in good spirits, talking.. laughing even. Then he was transferred here to the rehab. Over medicated. Confused. Unable to communicate. He deteriorated quickly. His bottom dentures broke and no one was in a hurry to fix them.. unable to eat. Less than two weeks he was on an ambulance back to emergency where he died right off the ambulance! At one point they called to say they found him on the floor! Do not leave your loved ones here! This place is trash! We regret ever letting my dad come here! They should be ashamed.

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Koshy Thomas

If I could give this place zero stars, I would. The conditions here are absolutely terrible, and no one should ever subject their loved ones to such neglect. The building itself is filthy and poorly maintained, with patients left in unsafe and unsanitary environments. The nurses are shockingly inattentive they sit around doing nothing while residents wait for hours for basic needs like help with the bathroom, meals, or medications. Many patients are ignored completely, and it’s clear that compassion and proper care are not priorities here. The staff is unprofessional, untrained, and downright rude. Instead of showing care or respect, they act bothered by even the simplest requests. I’ve seen residents treated with complete disregard, as if they’re a burden rather than people who deserve dignity and kindness.This facility should be investigated for neglect. If you care about your family, do NOT bring them here. It’s heartbreaking to think of anyone’s loved one suffering in these conditions.

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Kerin Barahona

First of all I want to say thanks to Samantha she gave me a tour before making the decision on putting my 80 year old mom on memory care I have to say the place before Ashford was not the best we got blessed finding this facility in Irving. There is a lots of care givers from different countries which I love it my mom does not speak English and now is much easy for her to communicate and if for some reason one of them is off they call me right away to help I have a lots of good things to say like how the care givers treat our lovely older people I go there every day and leave happy because I know my mom is in good hands. I seen some bad reviews about dippers all I can say is sometimes the care givers are overwhelmed and is hard to keep everyone clean at the same time thank you Ashford facility me and my family cannot be more happy to have my mom there.

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Jesus Maldonado

Words can not express the gratitude we have for Ashford Hall. They treated my mother like one of their own family member. The facility is always kept clean with great staff members always very helpful. No one wants to see a family member in a nursing home but Ashford Hall made it so easy and gave us peace of mind with the way my mother was treated and taken care of. Much love to Ashford Hall and the staff. Debra & Jesus Maldonado

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Rikki Bett

Leadership is tenured and thoughtful. Clinicians value compassion and continued training. The residents are happy and the activities director is a delight. All of that plus a charming remodel, new onsite hemodialysis, and a memory care unit. Ashford has gone through such a transformation. #Ashford2023