X

Xay R

had a wonderful experience with Toni at Avir Irving. From the moment I spoke with her, she was incredibly patient, knowledgeable, and compassionate. She took the time to answer all of my questions thoroughly and made sure I truly understood every step of the process. It’s clear that Toni genuinely cares about the residents and their families, and that kind of dedication makes a huge difference during what can be a stressful time. Her professionalism and empathy reflect very positively on Avir Irving. Thank you, Toni, for your kindness and outstanding support.

S

Sincere Johnson

Keith, Teresa , and Jeremy are the best managers ! each one of them made me feel so welcomed. In the little time I was here on my tour it was very clean , well kept , and the food smelt amazing! I’m very thankful and plan to come back and visit again. thank you Avir!

N

Nathan Gomez

I had a very positive experience visiting Avir Nursing Home. The facility was clean, well-organized, and had a calm, welcoming atmosphere. During my visit, Toni was especially helpful and kind. She took the time to give me a thorough tour, answered all of my questions, and made me feel comfortable and informed throughout the process. It was clear that the staff takes pride in maintaining a clean environment and providing quality care. Overall, Avir Nursing Home left a great impression, and I appreciated Toni’s professionalism and support during my visit

L

Lucas Collins

I had a great experience at Irving Nursing and Rehabilitation (AVIR Irving). The place looked amazing—very clean, well-kept, and welcoming. What really stood out was Toni. She was so nice, helpful, and made everything feel comfortable from the start . Her attitude and kindness really made a difference. Overall, a great environment with caring staff. Highly recommend!

D

Deborah Bucher

Review for Avir at Irving Health Group – Irving, TX Address: 619 N. Britain Rd., Irving, TX 75061 1 Star (If I could give zero stars, I would.) My brother spent his final weeks at Avir at Irving Health Group, and the care he received was devastating. I am sharing this truthful account so other families can make informed decisions and avoid the trauma we experienced. Lack of Basic Care Staff brought meals, set the tray down, and left. No one assisted him with eating, even though he clearly needed help. His roommate, another patient, often helped him eat when we were not there. During one visit, he was severely dehydrated. His mouth was extremely dry, and when I asked for oral swabs, the nurse didn’t know what they were. It took about 30 minutes for her to locate any. Repeated Wandering and Falls My brother wandered multiple times outside the facility without staff noticing. Each time he wandered, he fell. I received frequent calls reporting these incidents. The facility did not use an alarm clip or other safety measures that would have alerted staff when he got out of bed. Medication Concerns There were times he appeared overmedicated. At one point, his daughter and I thought he was dying, but later learned he had been given too much medication. Staff eventually instructed his daughter—who is not medically trained—to administer his hourly morphine injections. She remained at his bedside for days doing this. Later, when the facility ran out of morphine, she was given tablets to dissolve in a spoon to continue administering his medication. A Horrific Passing My brother was dying of lung cancer and was in severe pain. During his final days, he cried out in agony. No one should suffer like that, and no family member should have to witness it. His daughter recorded portions of this experience, so there is documentation of the conditions and instructions she was given. Final Thoughts This review is written to warn families: based on our experience, I cannot recommend this facility. Compassion, safety, and proper care were lacking throughout his stay.