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Pamela Bolton

Clearly God led us to this wonderful facility. Las Brisas Rehabilitation and Wellness Suites is a truly caring and compassionate facility. From the moment you walk in, you can feel the commitment to dignity, comfort, and genuine concern for each resident’s well-being. The staff is attentive, professional, and kind, always taking the time to listen and provide personalized care. The therapy team is knowledgeable and encouraging, helping patients regain strength and confidence while celebrating every milestone along the way. The facility itself is clean, welcoming, and well-maintained, creating a peaceful environment that promotes healing and recovery. Families are kept informed and included, which brings great comfort during what can be a challenging time. We are deeply grateful for the care, respect, and support provided at Las Brisas. It truly feels like a place where healing happens and people are treated like family. Pamela Bolton Norma Hunt Family

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Roxanna

I’m only giving it a 2 because I knew someone who worked there that had referred me there and there was a lot of sweet people. I lasted there about less than 24hours. By far the worst treatment I’ve ever received in that short of time. Charge nurse “Victoria” stole my home meds and the prescriptions she got filled from Medical City Las Colinas. She had them filled and refused to give them to me after she called 99. They left the back door open to my room refused to give me any scheduled meds including blood thinners and antibiotics. She stole my prescription narcotic meds or most of them. The police and firemen had to help me out because she was obsessed with trying to break me down. I had panick attacks and severe pain most of the day due to her bullying and threats. I have never in life been bullied to that point at any facility and I’m so grateful I got out of there safely. She is a liar manipulator thief and was planning on stealing the jewelry I had also have she ripped up the paperwork proving what I had brought with me. She kept antagonising me to leave after she took all my meds. She should not have a nurse license. I called to speak to her supervisors but was informed they all know the situation and that I’ll just have to wait it out. Wait out starvation and no meds and severe mental and emotional abuse that I recorded all on camera and my friend recorded also. It started with her lying and saying she was going to lie in a report and she said btw I’m recording this. My friend said so am I so then I said ok great I’m recording now too. When she found out I expose people like her on the internet to a large audience and after hours of her abuse and threats. She then came and tried to intimidate me more by calling the police. However she got got scared to talk to them so I spoke to them and told them what happened. After a stand off I signed ama and tok the few pills she left me of what I brought not including any new prescriptions. Btw she said they had none of my meds and would not be giving me anything several times. And then made me sign out ama. So she’s using her license to further traumatize trauma survivors. I was shot and paralyzed protecting my daughter from being shot by my ex boyfriend. I pray God handle her as he should and no one else ever go through this again. The girl Shawn is the one who took photos and listed everything I have of value and had me sign. Victoria brought the signed paper to me and ripped it up in my face. She thinks she’s too big for her britches

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Amelia Odelia

My grandmother was in this facility for a year until she passed away last month. The staff was so caring and loving! Her nurse, Teela, was exceptional and so compassionate. She walked us through the process, kept us up to date, and called us so we could be by her side in her last moments. She made a difficult time for us much easier. The kitchen staff even provided us with food and beverages while we were with her at the end since we didn't want to leave her side. My dad is having surgery soon and we have all decided he will go to Las Brisas for therapy if they decide he needs in patient stay after his surgery.

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Elder Clinton

My mom has been a resident at Las Brisas for 3 months. From the moment she arrived, we have been so impressed with the level of care and compassion shown by the entire staff. A special thank you to all the nursing staff for their incredible kindness and patience. The team has consistently kept us informed about my mom's health, and it gives us such peace of mind knowing she is in such caring hands. The facility is always clean, and the staff works hard to create a welcoming atmosphere. We are so grateful.

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Alfonso Perez

I am writing this review with deep sadness and disappointment regarding the way my sister’s passing was handled at Las Brisas Rehabilitation in Irving, TX. While my sister seemed to be well cared for during her stay, the manner in which the facility handled her death was completely unacceptable and showed a shocking lack of empathy and professionalism. When our family was notified of her passing, the representative, Alizay, called us with no sense of sensitivity, empathy, or compassion. Her tone was cold and detached, and she even continued side conversations with coworkers while delivering the news of my sister’s death. This was deeply hurtful and unprofessional. The situation only worsened when the funeral home arrived to pick up my sister’s body. Several staff members appeared unaware that she had even passed away, and residents reacted loudly and in shock as they witnessed her being escorted out. The lack of communication and control created confusion, arguments, and chaos in the hallways turning what should have been a moment of dignity and respect into a scene of disorder and embarrassment. I was mortified and even felt compelled to apologize to the funeral service staff for the situation. This experience left an incredibly negative and lasting impression on me. Regardless of the quality of care she may have received while living, the final moments of how she was treated and how our family was treated were marked by insensitivity, poor communication, and a lack of basic compassion. Families deserve better than this. I sincerely hope that Las Brisas Rehabilitation takes this feedback seriously and ensures that no other family has to endure such a painful and disrespectful experience during an already heartbreaking time.