ARBOR GRACE GUEST CARE CENTER is a Medicare-certified nursing home located in KILGORE, TX. CMS overall rating: 3 out of 5 stars. Google rating: 4.3 out of 5 from 51 reviews. Accepts both Medicare and Medicaid.

ARBOR GRACE GUEST CARE CENTER

kilgore, TXMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

2700 S HENDERSON BLVD

KILGORE, TX

Gregg County

Service Area

This nursing home is located in Gregg County and serves residents in the TX area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

RN Hours per Resident DayFacility: 0.39 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.68 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 100.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 97.3% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.3
51 reviews
Shelly Longacre

Shelly Longacre

Arbor Grace is an asset to the Kilgore community. They have a very caring staff and the facilty is beautiful. Highly recommend for rehab as well as long term care.

Verified Google review
Matt Machen

Matt Machen

I want to thank the staff at Arbor Grace for the 11 rehab to home success stories just in the month of May. The leadership and team at Arbor Grace are first class. Keep the great work up. God Bless.

Verified Google review
Jill Lestage

Jill Lestage

Horrible staff overall. My father died in their care. One nurse’s aid ripped off my Dad’s fentanyl patch and put it on herself. Another nurse’s aid called my dad an idiot because he was struggling to sit up in a wheelchair. If you ask for help, they roll their eyes and ignore you. Pitiful attitudes from most people who work there. I had to watch my dad suffer and die because of the poor care. Already filed a complaint with the State.

Verified Google review
Shanon Ross

Shanon Ross

I enjoy my visits to arbor Grace. The facility always smells nice and is always clean. Often the residents are engaged in some form of activity with staff when I visit. The front desk staff are welcoming and the sign in process is easy and thorough. Staff have consistently been helpful with any questions I have as well.

Verified Google review
Kim Arnold

Kim Arnold

The staff has always been courteous and has never treated me unprofessional. If they treat the patients as well as they treated me when I called to check on my mom then they are the best you can hope for in this type of facility! They have gone over and beyond what most places in this type of care does and I thank them for the care they have given my mom.

Verified Google review

Reviews from Google Places for ARBOR GRACE GUEST CARE CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.