WILLOW REHAB & NURSING is a Medicare-certified nursing home located in KILGORE, TX. CMS overall rating: 2 out of 5 stars. Google rating: 3.9 out of 5 from 52 reviews. Accepts both Medicare and Medicaid.

WILLOW REHAB & NURSING

kilgore, TXMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1901 WHIPPOORWILL

KILGORE, TX

Gregg County

Service Area

This nursing home is located in Gregg County and serves residents in the TX area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

ADVANCED HEALTHCARE SOLUTIONS

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.30 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 2.98 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 50.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 53.6% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.9
52 reviews
Jennifer

Jennifer

They truly care about the people, they love them , and they r not just people who works there or live there but people who comes to visit . They r all my family and I love this place my mom lives here they r family thank u for the way u guys r a blessing from God

Verified Google review
Jaxson Alexander

Jaxson Alexander

The Willows was a great place for my loved one. They have a family environment & have an awesome Activitys & rehab program that really get your loved ones involved. You won’t be disappointed. I can’t recommend this place enough.

Verified Google review
Watson Weaver

Watson Weaver

The Willows has a wonderful Therapy team that is very attentive, friendly, knowledgeable and puts the patients needs first!

Verified Google review
Felica Smith

Felica Smith

Absolutely love the staff therapy is amazing best in town ❤️ and I love the service they gave my family while my grandma was here

Verified Google review
Susie James

Susie James

Physical Therapy was really good, But that was the only thing good about this place. The food was always served late and cold, sometimes I did not get my lunch until almost 2:00: , The only thing good was there chef salads. My medication that the doctor ordered, They kept saying it was back ordered, Well I needed it! Finally they got it out of some box. The TV has been out for 2 Days because and I quote” Because they did not pay the BILL!! Who’s running this place!! the administration as they call him MR G is not doing a very good job. I know there are some that do not care about the TV, but then there are people like me that enjoy watching.. SMH. Also I’m on a medication that is supposed to be given in the morning, I finally noticed and told them I was not getting this medication. I told my daughter about this, she called and talked to them and they tried to give me this medication at night. I’m glad I know my medications because I was able to tell them when I needed to take this. I’m feel sorry for the people that cannot advocate for themselves or have someone that can help them like a family member. I just hope I never have to return to this place again!

Verified Google review

Reviews from Google Places for WILLOW REHAB & NURSING. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.