Millbrook Healthcare and Rehabilitation Center is a Medicare-certified nursing home located in Lancaster, TX. CMS overall rating: 2 out of 5 stars. Google rating: 4.7 out of 5 from 187 reviews. Accepts both Medicare and Medicaid.

Millbrook Healthcare and Rehabilitation Center

lancaster, TXMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1850 W Pleasant Run Rd

Lancaster, TX

Dallas County

Service Area

This nursing home is located in Dallas County and serves residents in the TX area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

THE ENSIGN GROUP

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.15 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.27 / Industry Avg: 2.5

✓ Above average (higher is better)

All Nursing Staff Turnover RateFacility: 62.3% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.7
187 reviews
Kae Kae

Kae Kae

Kendra Boston is an amazing marketer, she is a true blessing to me and my family,I am grateful that I met her.

Verified Google review
Kyle Costa

Kyle Costa

All of the staff were very helpful, answering all of my questions and tending to my father’s needs during his stay. I can rest easy knowing he has been in good hands with the staff at Millbrook.

Verified Google review
Billie Stafford

Billie Stafford

The staff was very attentive and accomodating to our patient's needs. Time and care was given to her medical concerns. Several staff members from varius departments, were available to assist her.

Verified Google review
Patrick Hansbrough

Patrick Hansbrough

So far So good. Always hesitant to give 5 stars so businesses don't get complacent. My interactions with the staff has been awesome. I have family member that's a patient and has expressed 1 and a half regarding issues, but kinda gotta take it with a grain of salt. Always pay attention, listen and watch! Maybe I should have gone 4.5 stars 😆 Again.......So far so good. Hopefully this helps placing your loved ones care in anyone's hands.

Verified Google review
Margaret Landeros

Margaret Landeros

Just walked into this facility wondering if I was going to be slammed in the face with smell of urine and/or bleach at the door, since this is my experience everytime I have to go to a LLC facility. But to my pleasant surprise, not only does it smell really nice like a hotel, it’s not overpowering and very pleasant to the nose. I am unfortunately, someone who is very sensitive to overpowering smells, or body smells, and bleach. I am thankful that this facility is cognizant of the need for the building to smell pleasant and not overpowering. It’s a tremendous effort and I applaud the staff and cleaning crew. While waiting to get paperwork that I needed, I started overhearing little conversations here and there. Everybody is very nice and polite to each other. The nurses station looks organized and seems organized. No one seems stressed out. It’s also not very loud like it usually is it loud in long-term care facilities, this one just has a really nice calming vibe. There are not Resident sitting at the front or all over the place, sleeping in their wheelchairs. This means that they are really taken care of and get squared away to activities or/and therapies. Devon the receptionist was very sweet when I first walked in and welcomed me and helped me get the paperwork I needed. She’s extremely pleasant and People-Person oriented. Her voice is pleasant and by talking with her I can tell she has a lot of pride in this facility. It is very clean very tidy, there’s no chaos in the front of the nurses station or the side of the nurses station with residents or therapists. I sure did like this announcement board when I walked in. I love that the facility engages the residents in so much throughout the month. Lovely facility truly 🩷

Verified Google review

Reviews from Google Places for Millbrook Healthcare and Rehabilitation Center. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.