WINDSOR GARDENS is a Medicare-certified nursing home located in LANCASTER, TX. CMS overall rating: 4 out of 5 stars. Google rating: 4.3 out of 5 from 410 reviews. Accepts both Medicare and Medicaid.

WINDSOR GARDENS

lancaster, TXMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

2535 W PLEASANT RUN

LANCASTER, TX

Dallas County

Service Area

This nursing home is located in Dallas County and serves residents in the TX area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

CANTEX CONTINUING CARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.32 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.32 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 46.7% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 55.2% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.3
410 reviews
Leonese Holder

Leonese Holder

I’m currently a patient here they have excellent service . I recently met Cheyenne admission coordinator she came in introduced herself I told her about an issue that occurred and she hop right on it , she’s very trustworthy .God is good as well I would like to give a shoutout to the nurse Kesha she’s always been helpful Since I’ve been here . I’ll recommend this place to everyone .

Verified Google review
Jerome Harris

Jerome Harris

Do Not Send Your Loved One to Windsor Garden Rehabilitation & Nursing Facility This place is completely unorganized and unsafe. They are always short-staffed, rarely answer the call lights, and leave patient doors shut all night, making it impossible to monitor emergencies. My uncle passed away here during the night, and the staff didn’t discover him until the next morning because his door was closed and no one checked on him. My mother is also a patient — she’s often left waiting 30 minutes or more for help, denied basic care like baths after accidents, and even missed meals after dialysis. The nurses show little compassion, the rooms smell, and the staff avoid responsibility. Please don’t risk your loved one’s safety here.

Verified Google review
GOD'S CHILD

GOD'S CHILD

A Truly Exceptional Care Facility I am beyond impressed with the level of care and attention my loved one has received at Windsor Gardens Care Network in Lancaster, TX. From the moment we walked through the doors, the warm and welcoming atmosphere was immediately apparent. The staff is not only professional but genuinely compassionate, ensuring that every resident feels like part of a big family. The facility is beautifully maintained, clean, and comfortable, with modern amenities that promote both physical and emotional well-being. I was especially impressed by the variety of activities offered to engage residents, as well as the tailored care plans designed to meet each individual's specific needs. Communication with Monica and the staff has been outstanding. They are always accessible, quick to answer questions, and transparent in their care updates. I never feel like I'm in the dark about my loved one's health and progress, which has provided such peace of mind. I truly appreciate the dedication and commitment Windsor Gardens has to ensuring residents live with dignity, respect, and joy. If you're looking for a place that goes above and beyond in senior care, I wholeheartedly recommend Windsor Gardens Care Network

Verified Google review
Dawn Miller

Dawn Miller

Windsor Gardens rehab has been a great part in helping my Mom with her therapy. All the staff was super nice and friendly to all of us. I would recommend this Rehab to everyone hands down.

Verified Google review
Mary

Mary

Windsor is Awesome,really nice staff pleasant atmosphere. I recommend this facility to anyone who's seeking the best care for their loved one. Everyone treats you like family and the food is really good too!!!!

Verified Google review

Reviews from Google Places for WINDSOR GARDENS. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.