Whispering Pines Lodge is a Medicare-certified nursing home located in Longview, TX. CMS overall rating: 1 out of 5 stars. Google rating: 4.2 out of 5 from 72 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Gregg County and serves residents in the TX area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
⚠ Below average
CREATIVE SOLUTIONS IN HEALTHCARE
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
I spent two months as a patient there with a broken hip and was very pleased with my care. The nurses and aides were very attentive and helpful. The staff was courteous and responsive. The physical therapists took me from a wheel chair to walking out of the facility in the two months I was there. They were attentive and enthusiastic about my physical therapy and although they had a room full of patients they were able to allocate time to work with me one on one as necessary to get me up and walking. I enjoyed the structure of having three nutritious and well prepared meals every day.
My Dad has been a resident at Whispering Pines since August 31,2023. He has dementia. The care he has received has been superior. He is treated like family. My Dad is unable to feed, dress himself or walk. He loves the care and attention he receives by the staff. I am pleased with the clean facilities and care of my Dad. I love the activity I see. Everybody is doing their jobs all the time. Residents are smiling as well as the staff. Any concerns are handled quickly and professionally. I have them on my favorites list in my phone. I am updated weekly as I visit my Dad. The environment is not a generic facility , but it feels like home.
I would like to give more stars for the nurses, aides, and awesome caseworker only, but I can't due to the medical director of this facility. My mom was overly medicated during her stay here. The meds weren't forced on her, but I believe the medical director could have done a better job with the issuance of meds after assessing my mom's condition. Thanks to her follow up appointment with her PCP who confirmed it. Her side effects from the excess medication caused water retention in her legs, arthritis issues, a couple of falls, and abnormal behavior; which she's still recovering from and hopefully it's not permanent. I appreciate the nurses and aides that took care of my mom during her stay here, as well as the caseworker who helped with other things; bravo to y'all; but I don't appreciate the medical director for overly medicating my mom. She should have been released from the excess meds once she finished her course of antibiotics or a few days after because they weren't needed...him being a physician should know better!! This further lets me know that he doesn't care about the residents at this facility. I feel like she could have received better care elsewhere.
Our sister was transferred to whispering Pines Longview in November 2022. We have been very pleased with the staff at every level. We have found that if we do experience an issue , once we address the issue, they are ready and willing to address and resolve. We have been very pleased with the food that is served. We absolutely love Christina who is in charge of transportation. She has been amazing at every turn. Kent and Crystal are always willing and ready to address any hurdle we have had to encounter. Randall over physical therapy has been amazing and invested in her much needed therapy. I know they all have a lot on their plate and meet each day with a smile and great attitudes. We thank the staff who choose to pour out their All everyday for those who can’t do for themselves…we know it’s a hard job. And for those who don’t, go find a new job. Crystal Hardy and Karon Young
My sister has schizophrenia and diabetes and has been a patient here for 9 years. The staff have taken great care of her; while working closely and compassionately with us, her family, to ensure all our concerns and questions are always addressed and answered. The facility is always clean and my sister says the food is okay. They have activities available for patients every day as well as nice holiday parties. They offer weekly church services for the patients and bring in special groups to perform on a regular basis. The administrative staff works continually to improve this facility. We are very happy with Whispering Pines and are so thankful for their excellent care for my sister.
Reviews from Google Places for Whispering Pines Lodge. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.