MI CASITA NURSING AND REHABILITATION CENTER is a Medicare-certified nursing home located in LUBBOCK, TX. CMS overall rating: 2 out of 5 stars. Google rating: 2.8 out of 5 from 30 reviews. Accepts both Medicare and Medicaid.

MI CASITA NURSING AND REHABILITATION CENTER

lubbock, TXMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Partnership

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

2400 QUAKER AVE

LUBBOCK, TX

Lubbock County

Service Area

This nursing home is located in Lubbock County and serves residents in the TX area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

GULF COAST LTC PARTNERS

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.19 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 2.97 / Industry Avg: 2.5

✓ Above average (higher is better)

All Nursing Staff Turnover RateFacility: 33.3% / Industry Avg: 35%

≈ At average (lower is better)

Google Reviews

2.8
30 reviews
Miranda Nichole

Miranda Nichole

My baby sister was here until today & some staff say that all nursing homes are the same but this place is “Beyond unacceptable” when I first walked in, I had to clean my sister’s room. I had to go buy my own cleaning supplies. This place is a joke. I feel sorry for all of the residents there who are wondering through the halls you can see debris and trash as soon as you walk in, and then wait until evening & turn on the light in the restroom roaches come out running! And so do the employees apparently! (How hard is it to hire a janitor or a bug spray company) Please be aware of this nursing home or anywhere that you’re putting your loved one be their support system. I understand that some employees that work there really do care but those people go unnoticed you’ll only see them by their good deeds and the care that they provide for your loved ones and for that, I am grateful and thank them for providing the care that they did you know who you are. Do better bender Terrace for the sake of the residents.

Verified Google review
Hanna Boyce

Hanna Boyce

Bender Terrace and the staff have been a blessing to our family. They understand and take care of the needs of my father. They communicate with me on all issue and my dads care plan. Wonderful and caring staff!

Verified Google review
Ken and Donna Cartwright

Ken and Donna Cartwright

Ruth, the administrator for Bender Terrace, is a wonderful and caring person for the residents, the staff, and the families represented. She listens with compassion. She leads with competency. She tries to give all the benefit of the doubt and works for everyone's good. All you need to do is be open and talk with her honestly. The staff seek to follow her example and show love and care for the residents. No place is perfect but I thank Bender Terrace for the good job they do. I appreciate the care they give for our son. Thank you Ruth! Thank you Staff!

Verified Google review
Flippin Paradise Melisa C Realty

Flippin Paradise Melisa C Realty

You honestly have to try very hard to exude this much neglect on clients. My grandmother came in walking in two weeks later is bedbound. Coming from a family of nurses and director of nurses this is appalling. I truly hope the state gets involved.

Verified Google review
Mary Gibb

Mary Gibb

My mom was placed there recently for rehab after hurting her shoulder. It was a horrible experience for my mom and myself. She was in their for 5 days before they even bathed her. Most of the staff was rude and made ugly comments. I went in one evening and I seen a staff member running around in her socks. The building my mom was in smelt horrible. The food was bad. Hot dogs for dinner every night. Most nursing home gives you a menu to choose from. It looked old and outdated. The hospital room at university was better than these rooms. Please if you can avoid it dont put your loved one here.......

Verified Google review

Reviews from Google Places for MI CASITA NURSING AND REHABILITATION CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.