THE PLAZA AT LUBBOCK is a Medicare-certified nursing home located in LUBBOCK, TX. CMS overall rating: 2 out of 5 stars. Google rating: 3.6 out of 5 from 76 reviews. Accepts both Medicare and Medicaid.

THE PLAZA AT LUBBOCK

lubbock, TXMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

4910 EMORY

LUBBOCK, TX

Lubbock County

Service Area

This nursing home is located in Lubbock County and serves residents in the TX area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

STONEGATE SENIOR LIVING

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.28 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.05 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 60.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 59.1% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.6
76 reviews
Pilar Martinez

Pilar Martinez

The staff is great with helping residents with their everyday needs..My thanks to the plaza

Verified Google review
Nikki Leal

Nikki Leal

Spacious, clean and pleasant facility. Administration team is wonderful! Would definitely recommend

Verified Google review
Tammy Preidis

Tammy Preidis

My mom broke her arm and shoulder the Monday before Thanksgiving. Mom has been at the Plaza for 20 days and she's been receiving very good care and I'm loving the staff. HOWEVER, TODAY I'M SITTING AT A DOCTORS OFFICE WAITING FOR THE FACILITY TO BRING MY MOM TO HER APPOINTMENT. HER APPOINTMENT WAS AT 10:00 AM AND IT'S CURRENTLY 1:50PM AND SHE IS STILL NOT HERE. SHE'S ALMOST 4 HOURS LATE! I have called the facility 5x so far and been placed on hold for over 10 minutes. Each time I called they gave me one excuse or another of why she hadn't left yet. The doctors office said they would still see her when facility finally gets her here. Therefore, I've waited because I'm supposed to go out of town and the doctor is booked through Christmas and just after I have had to call and rearrange other appointments that I had for my dad. I'm also his caregiver, as well as my husband's and have health issues myself.

Verified Google review
Freddy Quesada

Freddy Quesada

My Dad is a Resident at this Place. It's Nice and Clean. And my Dad seems to enjoy the Staff here. Every Time I Visit Him the Staff seems to give Him good Medical Care and Assistance. For the most part I'm glad and have peace of mind that my Dad is being taken good care of at this Facility..

Verified Google review
Eva kesner

Eva kesner

My daughter was in rehab and the staff was so sweet and physical therapy did her wonders. Thank you for being so loving and caring. They had a variety of activities and food for the patient.

Verified Google review

Reviews from Google Places for THE PLAZA AT LUBBOCK. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.