Whisperwood Nursing & Rehabilitation Center is a Medicare-certified nursing home located in Lubbock, TX. CMS overall rating: 1 out of 5 stars. Google rating: 4.2 out of 5 from 82 reviews. Accepts both Medicare and Medicaid.

Whisperwood Nursing & Rehabilitation Center

lubbock, TXMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Government - Hospital district

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

5502 W 4TH ST

Lubbock, TX

Lubbock County

Service Area

This nursing home is located in Lubbock County and serves residents in the TX area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

CREATIVE SOLUTIONS IN HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.33 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.46 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 62.5% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 68.0% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.2
82 reviews
Keira Wilson

Keira Wilson

The staff here is incredibly caring, attentive, and compassionate. The facility is clean and welcoming, and residents are treated with dignity and respect. We are so grateful for the excellent care and peace of mind this nursing home provides. Highly recommend.

Verified Google review
Channa Jones

Channa Jones

Whisperwood is a great facility. They have a wonderful staff, from Administration , Nurses, CNA’s, Social workers, Activity Director and Housekeeping…anyone we have had contact with. They show they truly care. This means so much to us knowing our mom is being taken care of with people that care. Highly recommend Whisperwood!

Verified Google review
Sylvia Miller

Sylvia Miller

We are very pleased with my mom’s care. The staff is friendly and always in contact with the family. They make sure the residents are comfortable and their needs are being met. The staff is always available to answer any questions or concerns you may have.

Verified Google review
Colton Sniegowski

Colton Sniegowski

I came to get some information on my grandmother and Angel walked me through everything. It was nice having someone lead you through what you will need to do during one of life's most emotional times. Everyone was very polite when I visited. I highly recommend and will be revisiting when the time comes.

Verified Google review
Billie Benson

Billie Benson

A great place where people actually care. Keri is always going above and beyond to help the residents feel more comfortable and cares about their needs and preferences wether it's being able to go somewhere or wanting something. Angel is always such a warm and compassionate person to talk to. The food is always amazing. From nursing, activities, and even the social worker... everyone does an amazing job at making these people feel loved, heard, and at home ❤️

Verified Google review

Reviews from Google Places for Whisperwood Nursing & Rehabilitation Center. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.