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Jewel Lee

First and foremost, I would like to address several serious concerns regarding the care unit. In my experience, it is highly unusual for every door within such a facility to be locked, thereby restricting families from freely entering or exiting as needed. Typically, family members should have reasonable access to visit their loved ones without unnecessary barriers. Additionally, I have observed that visitors are often monitored via surveillance cameras—such as Ring cameras—for extended periods before anyone responds to grant entry into the facility. This practice not only creates an unwelcoming atmosphere but also raises questions about transparency and accessibility. More concerning, however, is the widespread mistreatment of residents within the facility. I have personally witnessed, and have been informed by others, instances where residents were not treated with the dignity and respect they deserve. Such behavior is unacceptable in any care environment and warrants immediate attention. Furthermore, I must highlight the conduct of the assistant Director of Nursing (DON). Based on my observations, her interactions with both residents and family members have been consistently rude and unprofessional. This attitude undermines the trust and comfort that families expect when entrusting their loved ones to a care facility. Given these issues, I am committed to ensuring accountability. I intend to formally escalate these concerns to the appropriate regulatory authorities and advocate for a thorough investigation. If substantiated, I will pursue all necessary actions to ensure that those responsible—including the assistant DON—are held accountable, up to and including the revocation of professional licenses if warranted. It is imperative that all residents receive compassionate, respectful, and high-quality care. Families should feel confident that their loved ones are safe and well cared for. I urge the facility administration to address these matters promptly and transparently.

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frances margiotta

Golden Years Nursing and Rehab is a great place to go if you need rehab. I was so happy I didn’t have to use a half day driving out of my home town. The therapist were so dedicated to make sure their patient was well on they way to recovery. My therapist was Gayle & I think she is so dedicated. Golden Years Nursing Home And Rehab is is great.

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Patsy Redd

My experience was great. They treated me with much respect and kindness. If you need rehab please contact Golden Year's. My therapist was Mrs. Gail and assisted by all the other ladies. Thank you ladies for all y'all's hard work in getting me back to health.

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A. Kinsey

My father in law had a recent stay here, the staff truly cares about the residents. Our family is very impressed with the staff, ALL the staff, from house keeping to nursing, they are friendly and efficient. The therapy department is awesome! He was able to recover enough function to return home. My FIL said he expected to hate it but was pleasantly surprised that his stay was good, he said the food was MUCH better than the hospital food and he would definitely come back if/when needed. Thank you for all you do!

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Pattie Kalmbach

I was at Golden Years for rehab from my fourth back surgery. Everyone from the office staff to the cleaning staff were terrific. Being that I am only in my 40s I thought I was going to feel very uncomfortable having a male staff member help me shower. On the contrary, the gentleman not only helped me shower but taught me techniques for showering on my own when I got home. The people in the physical therapy department are absolutely wonderful. They helped me become more mobile and taught me ways of doing every day things in easier ways. I really recommend Golden Years to anyone who might be needing this kind of facility.