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Maria “Maytee”

If I can actually put a zero star for this place I would and be able to leave a comment. My grandma was here for week and was not attended well she had fallen off her wheelchair in the commen area where nurses station located And no one noticed she was on the floor which caused her to fracture her pelvic. We didn't like the care they gave her the first 3 days but we were not able to take her out unless doctor signed her out. She also got a roommate who the nurse would ignore and did not adjust her when she asked . The nurse told her she was going for help and never came back hours had passed. I do not recommend this place for care or rehabilitation. Place not secure I walked in with no questions asked and nurses and staff seemed more busy with each other and cellphones than actual patients.

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Jacklyn Flores

This place is just horrible and negligent. They have a 25$ gift card for whoever gives good reviews! Don’t listen to the reviews ! The nurses leave your loved ones soiled if immobile. They will deliberately move the call button away from your loved one and their phones if they call you to call the center because the patient had been soiled for a while , screaming for them and they won’t go to her until we call saying she’s screaming for help. Trying to get our love one out of there and they make it hard, my family member was sitting IN FRONT OF THEM when my mom called and told her the person she wanted to speak to wasn’t there and the person who took the call hung up and told that person who “wasn’t there” that my mom was calling and she told them she was out for the day. They are sick for how they treat patients, the room had ANTS on the beds, chairs , walls and they did nothing, nor did they clean the room!

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Margie Bowden

I really appreciate all the help my mother received during her stay at The Village. The staff were very helpful and respectful. The therapy sessions were wonderful. Thank you everyone.

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Leonel Oyervidez

The two CNAs on duty were very helpful and attentive. My father, a temporary resident, needed to excuse himself for a moment, and the CNAs were quick to assist him in stepping away discreetly. Their willingness to help and the respectful way they handled everything didn’t go unnoticed. It’s reassuring to see residents treated with care and dignity. That matters a lot. While there are areas that could be improved, the compassion of the staff last night definitely stood out. 👍🏾

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Aidee Castro

I like that safety was a priority. They have a check point where it takes picture and takes your temperature. This will ensure that residents can be kept safe from illness. Nice check in but I wish they would of told us what my father in law needed. The next my mom inlaw was rushing to get basics like tooth paste.