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Angie Hogan

My dad has been here for a month and the staff has tended to his needs daily! Karla, CNA is new to the job but very attentive. LaVera was great at getting him the items needed for discharge and helpful when I had to do an appeal. Sonya C. one of his nurses always addressed any issues I had right away (but there weren’t many). They had transportation 3x per week for him to his “home” dialysis place which was a relief. He wasn’t fond of all the food but he’s on a renal diet. They have activities but he chose not to participate. Visiting hours are whenever but most guests are asleep early. Jazmine in the business office answered my questions quickly and helped with his account when I had to pay. This is his 2nd time having to go to rehab— previously was there for 9 days in 2024.

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Cynthia Durham

I have had the privilege of working with Park Manor QV both professionally and personally. The professionalism that I have always experienced from the Administrator, DON, SW, Unit Managers, MDS and all Supportive staff is nothing short of excellence. When I walk in the door, I’m always greeted with amazing customer service from Ms. Audrey and others. I would recommend this facility to anyone who is looking to place their loved one in a facility that genuinely goes above and beyond.

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Princess Santiago

Whenever I visit and assess patients at Park Manor Quail Valley, it is clear that they are exceptionally well cared for. Patients consistently share positive feedback about the quality of the food, therapy services, and the dedicated work of the staff. Ms. Lavera truly stands out, going above and beyond for both her team and the patients she serves. The care provided here supports healing and recovery while being delivered with genuine compassion, kindness, and heart—making a meaningful difference for your loved ones.

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Obeah Man

This review is in regards to the wonderful staff at Park Manor of Quail Valley and the care we receive there. My mother is a resident at the facility my experience is a very positive one. My mother (Marcie) is very popular among the staff and they take very good care of her. I apologize if I miss any names because all staff are very very helpful. These are the names I remember... Roy (admissions), LaVera (Social Services), Jennie (Hall 100), Brenda (nurse), Audry (receptionist), Elina (Activities), Dana, Raven... There are names of other staff that I can't recall but the kitchen staff and servers, other nurses and staff who I haven't named on the day shift should be included. Based on my experience there with my mother, I chose the right place... December, 12, 2025

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Zee Sha

Outstanding Care and Compassion at Park Manor I am truly grateful for the incredible care and support our loved one received at Park Manor. From the very beginning, the customer service has been exceptional—kind, respectful, and always willing to help with any questions or concerns. The bedside manner of the staff is outstanding. The nurses and caregivers showed genuine compassion, patience, and professionalism every single day. They treated residents with dignity and made sure they felt safe, heard, and cared for, which brought us so much peace of mind. A special and heartfelt thank you to the social worker, Lavera Davis, whose support and guidance made an enormous difference. She went above and beyond to help us navigate important decisions and truly advocated for the patients with care and dedication. Her kindness and commitment did not go unnoticed. I also want to recognize the wonderful front desk staff—especially Audrey—who is always welcoming, helpful, and kind. She consistently made every visit smoother and more comforting with her positive attitude and willingness to assist. Overall, Park Manor Rehab is a facility filled with compassionate professionals who truly care about their patients and families. I highly recommend this facility to anyone seeking quality rehabilitation services with genuine heart behind the care.