WINDSOR QUAIL VALLEY POST-ACUTE HEALTHCARE is a Medicare-certified nursing home located in MISSOURI CITY, TX. CMS overall rating: 2 out of 5 stars. Google rating: 3.9 out of 5 from 91 reviews. Accepts both Medicare and Medicaid.

WINDSOR QUAIL VALLEY POST-ACUTE HEALTHCARE

missouri city, TXMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Government - Hospital district

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

3640 HAMPTON DR

MISSOURI CITY, TX

Fort Bend County

Service Area

This nursing home is located in Fort Bend County and serves residents in the TX area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

WELLSENTIAL HEALTH

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.37 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.02 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 46.2% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 48.2% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.9
91 reviews
Mark Alexander

Mark Alexander

I am currently looking for a long term care facility for my aging parent. I've looked at several facilities and Windsor stood out as exceptionally. The staff is friendly. The admissions director was on point and was able to answer all my questions to my satisfaction. The area was very easy to get to and it's in the area where I live. All in all its at the top of my list of long term facilities.

Verified Google review
stephanie francis

stephanie francis

My sister has been a resident at this facility for approximately the past 3 years. And overall the entire staff at Windsor Quail Valley are very friendly and professional. However, I personally feel that there are some people who truly standout and go above and beyond their duties. And one of those individuals is the current Assistant Director of Nursing Daborah King. From day one when she recently joined your staff, she has been so wonderful....she has such a pleasant aura which is very welcoming. And with the job that she has, I know that she has bad days.....but you would never know it....she's always the same, so very caring. Whenever I come to visit my sister and I see Daborah, I feel a breath of fresh air because I know that no matter what happens the residents will be well taken of because she's there and because she sincerely cares. So to whom it concerns, I want you to know how great of a job she consistently does. And please acknowledge and share this commendation with her. Most Sincerely, Stephanie Francis

Verified Google review
Jacki Jiju

Jacki Jiju

This facility is one of the cleaner and nicer facilities that I’ve seen. The administrator and DON are always available when you need them. There’s always activities going on for the residents. The staff are very lively and care for each resident. Also the therapists are so nice and attentive.

Verified Google review
Kristen Lollie

Kristen Lollie

After seeing several different facilities I found the staff here to be very friendly. The administrator Mr. Johnson, is very polite and helpful. He gives a detailed tour of the location and answers all questions without making things feel rushed although I’m sure his day is busy. Seeing the residents smile as they participated in activities was the highlight of it all. Very good job to everyone at this location and thank you for a wonderful experience.

Verified Google review
Arlicia Butler

Arlicia Butler

After visiting this location on several different occasions. I love the fact that the residents are out moving around, mingling with one another, playing different games (bingo being a favorite) and watching shows they enjoy. The meals are good, the facility is clean and well kept. All of the staff I have interacted with enjoy what they do and it shows by the care they provide. The administrator of this facility has a very welcoming personality and will go the extra mile to assure Proper care of his residents and employees alike. All in all this location is a home away from home from what I can tell .

Verified Google review

Reviews from Google Places for WINDSOR QUAIL VALLEY POST-ACUTE HEALTHCARE. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.