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Sharon Self

It’s no place for anyone who isn’t cognizant. The call lights do not work and it’s the night shift usually. I called 911 this evening to get help and am still waiting. No one to help me. One shift is unaware of what‘a happened before their shift begins. New medications for patients aren’t passed on to the next shift. Some Doctors’ orders aren’t followed and I can testify to that. How on God’s earth this facility got a 4 star rating I’ll never know. Don’t go how there

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Christy Garnsey

I am so impressed with this facility. I can not express enough thanks regarding the care my father received as a long term resident. The health team is professional, supportive and excellent in all aspects. Thank you to all the members of Buena Vida in the care of my father.

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Tiffani Griffith

My grandmother lived there for 2 years. Has dementia and is the sweetest thing ever! They kept leaving her outside when she has no clue where she is!!!!! If I knew a good lawyer I'd be busy rt now.. Do not trust yhos place with your sweet grandparents

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John Gilbert (Connstance)

I personally have not been to this place. I have an Aunt there and talk to her often and when I do talk to her she always has bad things to say. She is supposed to be on a diabetic diet but they haven't given her that. The food is horrible and doesn't have normal names as to what they are eating. If she's lucky she will get a shower twice a week. She prefers a daily shower and yet they don't do that. The help talks in Spanish in front of the patients so that they won't understand them. If the nurses or others come into the room sometimes they ask if they need anything and other times they just look in and leave. If you do tell them you need something they might bring it to you or an explanation of why they can't but most times it's ignored. I can't imagine why anyone would treat the elderly like this place does. Why do the elderly need to live the last of their years with horrible treatment? If I could move her I would but unfortunately I can't because it's not my decision. The decision rest with her Son. Don't put your loved ones in this place!

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Laura Leigh Badgett

My 96-year-old Granny was in Buena Vida for 6 years. Recently they contacted my mother with the words, "we are transferring her to a locked-in facility and the paperwork has been sent." This obviously did not bode well with my mother! They had not contacted anyone to say that Granny had been acting up and this was a complete shock and handled in an inappropriate manner. They literally "evicted" her for throwing temper tantrums, even tho we had been trying to work with them to get medication to help these fits. We chose this facility because I personally knew several people that worked there, including one of my very best friends and her husband. However, over the last year the quality of care for our loved one had diminished drastically. Where there were a few people that we still trusted, so many had left and the new staff was hateful and inefficient. Granny constantly complained that she was being mistreated and we just said it was Granny. Hindsight being 20/20, we have realized that everytime Granny had bruises she had "fallen" so they would send her to the ER. They also had let her lose so much weight, due to the food quality being so poor that she would not eat. Please be very aware of your loved ones when this is your last resort. Buena Vida is one of the top rated homes in Odessa and in my opinion that it is no longer an accurate representation.