Avir at Town Creek is a Medicare-certified nursing home located in PALESTINE, TX. CMS overall rating: 1 out of 5 stars. Google rating: 3.6 out of 5 from 20 reviews. Accepts both Medicare and Medicaid.

Avir at Town Creek

palestine, TXMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1816 TILE FACTORY RD

PALESTINE, TX

Anderson County

Service Area

This nursing home is located in Anderson County and serves residents in the TX area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

βœ“ Above average

Chain Affiliation

SLP OPERATIONS

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.42 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.09 / Industry Avg: 2.5

βœ“ Above average (higher is better)

RN Turnover RateFacility: 40.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 50.0% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.6
20 reviews
kayla

kayla

This facility was simply incredible. Very clean, great atmosphere. Staff was professional yet seemed to genuinely care about the residents as well as employees. Residents and employees appeared to be very happy and in good spirits. Can't say enough good!!!!

Verified Google review
Nan S Ogle

Nan S Ogle

I put one star because my interactions with my brother's nurses have been pleasant. However, he still has skin cancer. They have tried to bill me for charges that are not my responsibility. Be careful with your loved ones. Pleasant nurses do not necessarily mean good care is being given. UPDATE: the skin cancer has just begun being treated. Also, I was told they are keeping his money.

Verified Google review
Amanda Williams

Amanda Williams

Now don't get me wrong, there were a few, (very few) great ladies but overall this facility is absolutely terrible. They're always short staffed, and they take forever to answer a call. My boyfriend was sent here because they were the only facility within a 20 mile radius that would accept him. He suffered a stroke and was there to get better and for therapy. They take forever to get you changed, he went weeks between each bath which is unacceptable. His clothing came up missing, and they have a terrible therapy program. I would definitely recommend sending loved ones to a different nursing home/rehabilitation facility!!!! He's now in a much better facility, and definitely an excellent therapy program here. When he left he told them to make sure he had all of his clothes, they didn't, he had very little of his clothing with him!!!!

Verified Google review
Steve Maples

Steve Maples

Great people who really KNOW each resident's needs. My mother tried Athens South Place and within 3 weeks we returned her to Palestine Health Care. Palestine HC does not drug its residents in attempt to manage dementia residents' movement/ramblings. These nurses know how to work with and re direct dementia patients in a proper manner with respect and dignity. Caring people loving the elderly.

Verified Google review
Charlsey Porcarello

Charlsey Porcarello

My Father has been here for a couple of months. VERY HAPPY with his CARE and COMPASSION the Staff Shows the Resident and Family! Julie is a SWEETIE and TRULY CARES about her Residents! Dayna has helped me SO MUCH and I can never thing them enough for caring for my Father..... Thanks!

Verified Google review

Reviews from Google Places for Avir at Town Creek. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • β€’ Admission process and requirements
  • β€’ Insurance coverage and costs
  • β€’ Available amenities and activities
  • β€’ Staff qualifications and experience
  • β€’ Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.