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Chance Leathers

This facility should not be allowed to operate. It does not even deserve one star. My grandfather endured severe mistreatment during his 10-day stay. He was degraded, spoken to with disrespect, and repeatedly neglected. He was admitted for in-house rehabilitation after a severe UTI and fall, with the hope of regaining strength and returning home. Instead, the neglect was so extreme that we were forced to transfer him to another facility for his safety. Staff went an entire week without bathing him, leading to painful bedsores and severe rashes which he never had a problem with before. He was isolated in his room, denied help getting out of bed except for one or two trips to the bathroom a day, and given only one hour of physical therapy Monday through Friday. His medications—including critical blood pressure and mental health prescriptions—were never administered on time, putting his well-being at serious risk. It breaks my heart that we ever placed him here. The care he received was not just inadequate—it was inhumane. I would never recommend this facility to anyone, especially for a loved one who cannot speak up for themselves.

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kloe Leathers

If I could give this facility zero stars, I would. My 74-year-old grandfather, a Vietnam veteran, was admitted after a severe UTI and a fall, with the goal of completing short-term rehabilitation to regain strength and safely return home. He remained at Legend Healthcare and Rehabilitation in Paris, Texas, for 10 days, and the care he received was unacceptable. During his stay: • Isolation: He was confined to his room for the entire 10 days, except for one hour of physical therapy Monday through Friday. This level of isolation appears to be in violation of patient rights. • Lack of Dignity and Respect: He was frequently spoken to in a dismissive or condescending manner. Several nurses and aides told him he should “do things himself,” despite his admission being for inpatient rehab, not long-term nursing care. • Poor Hygiene Care: He received only two showers during his 10-day stay — one on day three and another six days later — despite being incontinent and having a suprapubic catheter that requires strict hygiene to prevent infection. • Medication Mismanagement: His medications were not given on time, including multiple blood pressure medications and mental health prescriptions that directly affect his daily functioning and stability. • Cold Meals and No Assistance: All three daily meals were served cold, and staff refused to cut his food so he could eat, despite his limited arm mobility and the fact that he has no teeth. • Unprofessional Conduct by Staff: • An employee named Laura told my grandfather he was “in the wrong place” and should “find somewhere else to go.” • An employee named Valerie told him he needed to “go back to Oklahoma.” • An employee named Amnestie refused to bring him coffee, refused to pick up his phone charger from the floor, and even raised her voice at him for asking for assistance. We have video documentation of staff speaking to him in an unprofessional and dismissive manner. The entire experience was degrading, unsafe, and delayed his recovery. Based on this experience, I would never send a family member — especially someone who cannot advocate for themselves — to this facility. Patients deserve compassion, dignity, and timely care, none of which were provided here.

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Jeff Johnson

My mom lived at Legend for about 5 years and the quality of care was amazing! I wish I could name all of the names of the people who serve there that became like family, not just to mom, but also to us. Mom passed on Saturday and is now with her Savior. As I was in her room collecting her things I was extremely blessed as each employee, from the lady who mops the floors to the nurses and aids filed into her room to share things about mom and simply console me. Thank you Legend team for doing what you do with excellence

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Brandi Neal

Legend Healthcare and Rehabilitation in Paris is an amazing place to bring your loved ones! Everyone is so welcoming and takes such great care of the residents! My grandma came here and during her stay she was well taken care of by the wonderful nurses and awesome therapy staff! I definitely would recommend this place to anyone looking in the area for their loved ones.

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Nikki Handly

Legend rehabilitation is THE ABSOLUTE BEST!!! HANDS DOWN!!! The staff is AMAZING!! They are all So Compassionate and work Very Well together as a team!! Everyone there genuinely cares for the residents and makes sure they are well taken care of and comfortable!! We toured quite a few places in the Paris area before choosing Legend and knew right away that this was the perfect place for my Dad!! He was very well taken care of and enjoyed his stay! Josh in the PT department did an EXCELLENT job! My Dad went to A LOT of PT in his life and said that Josh really cared and did his job Very Well!! Lachrisa was an Absolute Godsend!! She was So Sweet and Kind to my Dad!! He always looked forward to seeing her throughout the day!! BJ held a special place in his heart too! Her sweetness was genuine!! Wendy and Patricia were so helpful and listened to our concerns and took care of all my Dad's needs!! My Dad also thought the world of Johnny!! Said he could move mountains with one hand!! I must add that the food was REALLY DELICIOUS!! If I could give Legend 10 stars I would!! I highly recommend this rehabilitation center if you want your loved ones to be Very Well cared for and truly loved!!