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Chade Nash

This is an incredible facility! It is perfectly clean and really beautiful. The staff are so kind, from Dianna greeting you when you walk in, to the nursing and support staff. All are incredible! We could tell my dad was in the right place because the other patients were all happy and in the sitting areas outside of their rooms. We are so very thankful for Ty the marketing director who was instrumental in getting my dad here. We are forever thankful for him and the opportunity my dad has to come here and heal. If I could give it 10 stars I would!

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VTKuro

My grandma, who suffered a stroke and cannot use her left arm or leg at all, was left alone in her wheelchair unattended for hours on end. She has fallen twice due to lack of attention from staff. The staff take well over an hour to respond to call lights. I spend all day here with my grandma and the staff have only showered her ONCE in the almost 2 weeks she’s been here. The staff severely lack communication skills as they’ve given her the wrong type of food more than once. She needed changed and we called and waited for help for well over an hour. During that hour, TWO different staff membered stopped to see what she needed, laughed, and said “i wont be doing that. let me find someone who can”, only for her actual nurse to have to be told by my boyfriend that she needed him. To which the nurse was shocked and stated that he had not even been informed that she needed help being changed. The staff here DO NOT CARE about you or your family. They WILL NOT take care of your loved ones and ensure they are clean, fed, given their meds on time. If you want to ensure your loved one is cared for and isnt at risk - DO NOT COME HERE!!!

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Sherri Hardin Lyons

I was there for 2 to 3 days back in May. My call light would go unanswered. I fell 3 times in 72 hours of being there. I notices my daughter did a review. If I could do zero stars I would. I didn't always get breakfast and had to door dash me some food to avoid my BS dropping. Beware of places that look one way on the outside. I went there to do a visit prior to being admitted and was shown the "GOOD SIDE OF THAT PLACE" My husband came from Mesquite to help get me off the floor. I heard a nursing staff tell my nurse your patient fell, but I can't help her I am too busy. I was told by staff her name was Dasia, not sure if that is correct. I received a call the next morning on a Tuesday at 5:30am asking me if I went to ER. I politely hung the phone up in that lady's face. I had a great support system,otherwise things could have been really bad for me. This is not a good place, despite some of those 4 or 5 star reviews. They probably paid those people who knows. I went after a major back surgery and it took longer to heal due to my falls. My surgeon had another patient experience the exact same treatment and he no longer refer patients to this facility. Speak up and let people know when you are treated badly. I really considered a lawsuit, but I decided to let God get these evil people.

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EmaLee White

I can’t say enough good things about the team at Accel. The staff here truly goes above and beyond for their residents every single day. They treat everyone with such kindness, respect, and compassion. It really feels like a family atmosphere. You can tell they genuinely care, not just about meeting needs, but about making people feel valued and comfortable. The building is welcoming, the team works together seamlessly, and the level of professionalism is outstanding. I would absolutely recommend Accel to anyone looking for a nursing facility where loved ones will be well cared for by an amazing group of people. I also want to recognize Administrator Travis, who is truly outstanding. He leads with compassion, professionalism, and a genuine commitment to the residents and staff. Cindy, the social worker, is equally amazing and goes above and beyond to support residents and their families with so much care and understanding. Both Travis and Cindy make Accel an even more special place.

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Denis Avdeev

Wonderful facility. Very well maintained. From the moment I walked in, the staff made me feel welcome. From the nurses to the front desk to the therapy team were was kind, professional, and genuinely cared about the well-being of the residents. What stood out most to me was how attentive and communicative the staff were. It gave me real peace of mind knowing loved ones were always in good hands.