The Healthcare Resort of Plano is a Medicare-certified nursing home located in Plano, TX. CMS overall rating: 3 out of 5 stars. Google rating: 4.0 out of 5 from 261 reviews. Accepts both Medicare and Medicaid.

The Healthcare Resort of Plano

plano, TXMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Other

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

3325 West Plano Parkway

Plano, TX

Collin County

Service Area

This nursing home is located in Collin County and serves residents in the TX area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

THE ENSIGN GROUP

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.78 / Industry Avg: 0.75

≈ At average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.91 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 60.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 55.0% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4
261 reviews
Ch7

Ch7

This place was heaven sent for my dad. Everyone from administration to nursing staff were always so kind. This was also the place where my dad took his last breath. The care daily they gave to my dad was something special. Henry and Ken were the best nurses to my dad, the way they would make us laugh and smile thru the toughest days is something I will never forget. The CNA staff was incredible and loved our family so much. Kudos also to August CNA for the love and care. Kayla the sweet SLP student was amazing with my dad and Frank PT was amazing to him as well. The social workers, Nancy and Ricky were amazing as well. My sweet dad passed away here but was so loved till the end. Thank you guys for the love and support you gave my family thru the hardest times. - Monjaras Family

Verified Google review
Angela Amaya Neywick

Angela Amaya Neywick

MEN IN BLACK! Lol 😃 These guys, Brian OT and Primo PT, take great care of my uncle in the rehab gym. They are kind, thoughtful, knowledgeable and very patient and motivating. Couldn't ask for a better team to help in my uncle's rehab journey! 10 STARS!! 🌟🌟🌟

Verified Google review
C B

C B

This place left an IV line in a patient for over a WEEK which made it infected, left a patient on the toilet for an HOUR, gave meds FOUR HOURS LATE and gave a patient Covid by accident. If you care about your health or the health of your loved ones, do NOT go here.

Verified Google review
Michelle Campobasso

Michelle Campobasso

Health Care Resort of Plano is a true five-star community that sets the standard for excellence in senior care. From the moment you walk in, the building is warm, welcoming, and beautifully maintained. The staff is professional, compassionate, and attentive, always going above and beyond to ensure residents feel safe, respected, and cared for. Their commitment to quality care, communication, and resident comfort truly shines, making Health Care Resort of Plano a place families can trust with confidence. It is a top-tier facility and a standout in senior living. ⭐️⭐️⭐️⭐️⭐️ Kawtar at Health Care Resort of Plano is absolutely amazing to work with. Highly recommend…

Verified Google review
Jordan Musgrove

Jordan Musgrove

Dear Healthcare Resort of Plano, I just wanted to take a moment to share how grateful my family and I are for the care my grandmother received at your facility. In particular, I'd like to recognize one of your CNAs, Ferri, for the outstanding compassion and professionalism she showed throughout my grandmother's time there.Whenever Ferri was on shift, my grandmother felt safe, comfortable, and well looked after. She always said how she never had to worry about her medicine being late or her calls for help going unanswered. Ferri was always right there when she needed her. That gave our whole family such peace of mind. There's something truly special about the way Ferri does her job. She cared for my grandmother with such gentleness and respect, as if she were caring for her own family. That kind of warmth and dedication doesn't go unnoticed, it touched our hearts deeply. Please let Ferri know how much she's appreciated. She made a real difference in my grandmother's days, and in ours too. With love and gratitude, My family and I thank you Ferri and your team.

Verified Google review

Reviews from Google Places for The Healthcare Resort of Plano. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.