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Patrick Willingham

May 8-2024 Update Celebrating our 58 anniversary Wife is doing extremely well here. First couple of years was hard to get her out of the bedroom . Now the staff has her at the cafeteria most of the day . She is very active now and there's days when I call that she is to busy to talk which I find fantast. Staff is great , They go to great links to learn each person there . Wife has been in for over 2 years now . Her Dementia had gotten very bad . She was in sever pain from several problems. Thanks to the resident doctor ,he started a treatment for the dementia shortly after she got there and she has improved almost back to normal . She doesn't complain about pain anymore. Even though she takes less pain medication. The people there are great. Every time I have visited I have been very impressed with the staff . Was very happy with what I saw. If she gets a scratch I get a call. I've been in some of the local big facilities here in San Antonio and I'm much happier with this facility .Has the perfect balance, Small town atmosphere and top notch people . You want find fancy fish tanks in the hall way like here in San Antonio . You will find a highly dedicated staff. The food is fantastic ,not that Hospital limited choice. They tailor it best they can to the persons likes and keep it healthy .Plenty of things to do for those that are living there . ( Home type environment ) My Thanks' go out to Anita the Business Dir. all the way down to the Maintenance personal that hung the pictures and clock for the wife. Patrick Willingham

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Don Ebert

Recently moved a relative from this community to a much more friendly and caring location in Texas. Experience at Pleasanton North was far less than stellar. While there, the family member/resident’s health declined to include a fall resulting in surgical repair of a hip. In addition, the 6’2” resident was placed in an ill fitting wheelchair and atrophy was exacerbated. There is little to no social interaction during the day with little to no mental stimulation so vitally important to dementia residents. In addition, although symptoms were observed, it was confirmed after the move that the resident was being overmedicated beyond necessary to the point of little or no communications and lethargic to the point of requiring help with eating. At the new location, self feeding and social interaction is common throughout the day and now with far less medication. I’d highly recommend avoiding this place based on our family’s experience.

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Mariam Guzman

I have had my mother here for 14 years lm very pleased with her care .The staff here are caring and always lets me know if there is a change in her condition. They provide activities, Birthday parties, music. When I visit her she always has clean clothing and her appearance is good. I feel that staff provide excellent care for my mother and the other residents. I highly recommend this nursing home to anyone that is looking for placement for their love ones

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Carolyn

My mom has been here at Retama North for several years now and my dad and I are very pleased with the care the staff has given her. They are always very friendly and helpful to us. Many times while I have visited her different staff members have come to talk to her and they always let me know how much they like and enjoy her. The staff also Is very good about letting my dad know if there are any problems or issues going on with her and they stay on top of them. The facility always has something entertaining going on for the members, parties, games and music to name a few. I would recommend Retama North for anyone who has a relative dealing with memory issues.

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Tanya Keeling

At one point both of my parents were in this facility. My mom has passed but the care they gave her up til her last breath was amazing! The care and love shown by all of the staff during this time was so much love for her and for our family. My dad is still a resident and knowing that he is taken care of is what gives me peace to be able to live each day. I feel free to come at anytime day or night. It’s like a family here. They have activities for the residents. Some examples are a therapy dog that comes every week, Elvis has come a couple of times, Mother’s Day and Father’s Day activities, bbq’s on the patio and bingo. If your at the point that you can no longer care for aging parents I highly recommend Retama North. You will not be disappointed.