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Susan Bradley

Ginger my therapist she is very smart an she is very accurate with the skills she has shown. She has been a great help to me, outstanding. Vanessa my aide she is very helpful and thoughtful she will not forget about you if she says she will help she will definitely help, activity director Deborah she is very good she will always make sure you comes out of you room if you desire,

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Payton Sullivan

I am extremely upset with the lack of accountability at Remington Care Facility. After my family previously raised concerns, the facility asked us to email them. I did and never received a response. Now something even more serious has occurred. Today, my grandpa Ronald, who is in rehab after multiple strokes and is paralyzed on his left side, was made to return to his room alone in his wheelchair after rehab. He fell out of his wheelchair and was left on the floor for 10–15 minutes yelling for help before anyone came.This is an assisted living facility. Expecting a stroke patient with paralysis to navigate alone is unsafe and unacceptable. He is very lucky he was not seriously injured. Families deserve better communication, supervision, and care.

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Ariyanna Shanice

I am writing this review to express serious concerns regarding the care my uncle is receiving at Remington Therapy Center in Plano. While the staff generally presents as polite and professional when family members are present, there have been ongoing issues that raise concerns about his care when we are not there. My uncle has repeatedly informed us that he is not receiving showers on his scheduled days. On a recent visit, I spoke directly with a nurse who stated that he had been offered a shower two days prior and that she could not confirm whether he would receive one that day. She did assure me she would make sure he got one. Unfortunately, he did not receive a shower afterward. More concerning, my uncle has been left lying in his own feces for extended periods. This is unacceptable under any circumstances and raises serious questions about basic hygiene, dignity, and patient care. No one should be treated this way, regardless of age or condition. We expect the same level of care whether family members are present or not. Patients deserve respect, cleanliness, and consistent attention at all times. I truly hope this facility takes these concerns seriously and makes immediate improvements to ensure all residents receive the care they deserve.

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Niki Jackson

Do not take your loved one to this place. They said they have skilled nurses. They do not. They say they can assist dementia patients. They can not. My love one was s. Abused as a young woman. She now has dementia. So she does not like to be in the room with men she isn't familiar with. The first time I met the staff I told them this. They said they would get her a female nurse and assistant. In 2 weeks I saw the female cna 2 times all the other times it was a guy. Then Christmas day there wasn't a nurse or aid to be found anywhere. The worst thing that happened was they didn't bath or shower my love one for 4 days. I left out of town on a Thursday and returned on a Sunday. My loved one had on the same clothes that I put on her the Thursday that I left. I went to visit one evening, she was on a mattress with no sheets on it and food was all over her clothes and in the bed. Just filthy. Before I left the facility I complained to the assistant director. No one has called me. Do not take yourself or your family to this rehab center.

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Christy Bolin

I was sitting in my Dad's room today and the cleaning people came by to swiffer/mop and clean the room. They were extremely attentive to the details and making sure the room was clean. This is one of the things I love about this place. Cleanliness is so important for people who may be immobile. Many thanks to the cleaning staff for doing such a great job!!!!!