THE PLAZA AT RICHARDSON is a Medicare-certified nursing home located in RICHARDSON, TX. CMS overall rating: 2 out of 5 stars. Google rating: 3.5 out of 5 from 54 reviews. Accepts both Medicare and Medicaid.

THE PLAZA AT RICHARDSON

richardson, TXMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1301 RICHARDSON DR

RICHARDSON, TX

Dallas County

Service Area

This nursing home is located in Dallas County and serves residents in the TX area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

CREATIVE SOLUTIONS IN HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.50 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.10 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 100.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 98.4% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.5
54 reviews
Zach Wheeler

Zach Wheeler

I can’t say enough good things about The Plaza at Richardson! The facility is always clean and well-maintained, and the atmosphere is warm and inviting. The nurses and caregivers go above and beyond—not only meeting medical needs but also showing kindness and patience every single day. Communication has been excellent; I’m always kept informed and never left with unanswered questions. What stands out the most is the genuine compassion from everyone here. Knowing our clients are safe, comfortable, and surrounded by people who care gives me so much peace of mind. I am so grateful for their team and would highly recommend them to anyone looking for a place where their loved one will truly be cared for.

Verified Google review
Sharon Richardson

Sharon Richardson

My father, who had Alzheimer’s, lived in The Plaza for almost a full year, until he passed away (at 90 years and ten months old) in June/2025. The staff were so very kind and caring toward him. The physical therapists were great at keeping him active. The nurses and CNA’s were helpful anytime they were called upon, tending to everything from baths, getting him dressed, cleaning his room, changing bedding, etc. The admissions staff were also very courteous and helpful in getting him settled in. We were thankful that, after his first week at The Plaza, during which he lived in a room in their Memory Ward, it was determined that he would be able to move out of the Memory Care wing and into a room on their main floor. The only reason for four stars instead of five is that, in the beginning, we had some concerns about the laundry and bathing schedule. But, it seems that was because of a staff turnover. After the first six weeks or so, all the issues had been addressed. The staff made sure he had a wonderful, compatible roommate, was well fed and cared for, and received attentive medical care. We appreciated very much how quickly the nurses would alert us of any medicine changes, or any behavioral or health concerns they had for my dad. He was very well loved and cared for at The Plaza.

Verified Google review
Samantha Calnan

Samantha Calnan

⭐️⭐️⭐️⭐️⭐️ The Plaza at Richardson has been absolutely wonderful! The staff here are so kind, attentive, and truly care about the well-being of their residents. From the nurses and aides to the therapy team, everyone goes above and beyond to make sure patients feel comfortable and supported. The facility itself is clean, welcoming, and well-maintained, which gave me so much peace of mind. Communication has always been clear and responsive, and I really appreciate the personal attention given to each resident. I can’t thank them enough for the excellent care provided — I highly recommend The Plaza at Richardson to anyone looking for a skilled nursing facility!

Verified Google review
Amy Peterson Neumann

Amy Peterson Neumann

My grandmother spent her last few days here for hospice. They were so caring. She’d previously been living at The Eldorado down the street where she saw my family every day. My FIL is now living at The Plaza, and I have nothing but nice things to say about his care now. My husband sees him multiple times a day and if there is any issues with him needing cleaning, etc., the staff is right there! The admin, social worker and nursing staff are consistent. That means a lot to those who are unable to, for WHATEVER reason, care for their loved ones in their own home.

Verified Google review
Charlysa

Charlysa

I was searching for the perfect facility for my loved one and decided to visit The Plaza at Richardson. From the moment I walked in, I was warmly greeted by Lia and Katrece, who work seamlessly together as a team. Their professionalism, friendliness, and genuine care immediately stood out. They truly made me feel welcome and confident that my loved one would be in good hands. It’s rare to find such dedicated individuals who go above and beyond to create a comforting and supportive environment. I highly recommend The Plaza at Richardson to anyone looking for a compassionate and well-run facility.

Verified Google review

Reviews from Google Places for THE PLAZA AT RICHARDSON. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.