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donna allen

They never return my calls. I can never call and check on my cousin because no one at the nurses station ever answers the phone. They don't do what they say they will do.They are always low staffed. When I was there, there was not enough blankets to go around. My cousin only had a throw. His bed mattress was old and it smelt like urine! His TV did not work.The staff was not pleasant. Anything I ask the staff they all said "they didn't know" They are new. I heard a couple of patients comment to each other that "Its cold in hear" and "I'm cold". Their was no blanket for an 85 year old lady. Friends; make sure you check on your loved ones! Every nursing home I've been to has faults! And some just don't care! We put the "Ring" in my mothers room and it made all the difference!!!! It is worth every penny! I highly advise it!

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Helen G Boyd

So recently i had 2 of my Older sisters put one of our brothers at this location. In the last 2 consecutive Sundays my younger brother& I went to visit our brother. At each visit the place reeked of urine and the AC was not working. We informed the staff however we were told that @ weekends No housekeeper is available. Also that the Housekeeper closet isLOCKED. There was dried up poop on the toliet seat and inside the commode. My Brother told the staff on duty clean this bc it’s unsanitary to use like this. She just kept talking so my brother said to her i’m not leaving till it gets cleaned up. So she then said let me get some one on it. She herself comes with rubber gloves on and some paper towels to clean only the toilet seat. We also thought there was poop on the floor but she tells us it’s cake that my brothers roommate had spilled but she knowing this never thought to clean it up until we said something to her about it. Wow it’s Sad that they don’t care about the patients living there and don’t keep the place Clean and free of URINE STENCH. Also we keep buying him clothes and it disappears. 6/10/2025 so update we have pulled my brother from this place as he was injured ther last week 6/5/25 and needed surgery the staff is HEARTLESS more than Half of them dont wear name tags and the living conditions are DEPLORABLE from stopped up toilets to all the residents act like they are being starved. And we watched a resident call for help for more than 20 minutes he is wheelchair bound so he defected all over himself and then the staff wa mad they had to clean the mess. I would not reccomend this place to my worst enemy.

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J Stew

Wow! What a turn around! Current renovations, new administrator, new director of nursing with an in - house, full time, social worker. Residents had such a great time for the Christmas celebrations. If you haven't witnessed your loved one dance around with Christmas music, you haven't lived! Yes, it is an old building this is true and yes management in the past were pretty horrible but, who doesn't have a history! My grandma seems so happy here! Thank you Buena Vida for turning this place around. Good job!

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carl badertscher

The people working the floor are amazing! They truly do care..I know multiple employees whom’ w been offered more money to work somewhere else and passed it up to stay here and continue to care for the residents they love. Truely amazing staff!!

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Natasha Nappier

This has been one of the best experience I've had and I've had to move my mother several times and this is the place where she's most happy for she's treated the best. The staff is so attentive that administrator was very thorough knowledgeable and took the time to carefully go over everything that I had concerns about from previous places. I couldn't have made the better choice. And the quality of life that my mother has is in great hands and I'm confident. And so grateful for the quality of service that I received from all staffing members especially the administrator. Kudos, to you all keep up the good work.