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Jennifer Marie

I had a great experience with the care that’s been provided to my mom at this rehab. The staff was attentive, compassionate, and has demonstrated excellent customer service. I feel confident that my mom is the best care and it’s been showing through her recovery.

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brenda stone

I went there because I thought it would be a good place to rehab post-surgical. I believe they spent all their money on the lobby and the beautiful surroundings and then you get to your room and it's like 30 year old furniture the bed felt like it was literally going to fall apart. They left me in urine-soaked briefs, the first time was an hour and 40 minutes the second time was 2 hours and 50 minutes by then my skin was burnt. I told them to get my stuff together because I was not going to stay there, I felt like the nurse was trying to intimidate me into staying.The nurse said,if you leave against medical advice you'll have to pay the bill and I said okay, they said it'll take forever, for transport because it was Christmas. It took 30 mins for the transport. She also said and you'll be responsible for that transporter bill too. Again I said ok. And then I let them know that I live on my social security and they cannot touch that or garnish it, I don't know if they don't have enough staff or what but I absolutely would never recommend this facility. They must be severely understaffed. And on a side note Christmas dinner was plate of pork and beans and corn and a mystery meat sandwich with barbecue sauce. I think they could have tried a little harder for Christmas. Not even a slice of pumpkin pie or dessert. There were a couple employees that were decent but it did not make up for the neglect. You don't get to neglect basic care. Do not leave your loved ones here.

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Javi

I had a great experience there. They help me walk with a walker and all the nurses and CNA are awesome. Zach, Alex and Mj were all good. If I need to come back I’ll definitely be back to Ignite. I met some good friends there as well. Go Ignite Breakfast club!!

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Juan Bettencourt

My mom just left yesterday this place was awesome. They took care of my mom. Very good. The staff especially the main lady forgot her name name that you don't hear that much but she was awesome from the from the facility. I'm very happy. I'm very happy they took care of my mom. It's the best place. My mom got the best of her exercise of her therapy. I'm very happy with the staff. It's a best place for my mom ever stayed and Jehovah. God bless all of you. Best wishes to everyone from the Bettencourt family

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Beverly Davis

I came on Friday. It is a very nice facility.. The nurses and staff are very friendly, and professional. OT and PT are also very very good, they focus on your plan. It is a nice place for recovery. I would recommend it to anyone. The only problem I had was the food was not very good. When I tried to call my order in most of the time they didn’t answer. So they need to work on getting tastier food.